Terribly poor management overshadows good mission and employees’ hard work - Anonymous employee Wayfinder Family Services Employee Review

Upper management is disorganized and makes their decisions on the unreliable updates from senior management, and it seems they are unaware of the full scope of the work and experiences of field staff. Some senior management are not equipped with the relevant knowledge and experience necessary to lead niche programs. Upper and senior management make decisions based on their own perspectives rather than understanding the needs and reality of the clients, middle management, and field staff. Senior management shares false or misleading information to clients, families, community partners, and other stakeholders. Accommodations for clients and staff are either ignored or take too much time to be addressed. Senior management shared with staff that upper management wants to prioritize programs that bring in the most money rather than exhausting all options to improve upon all programs. The low salaries being offered are not enough to hire qualified personnel to the organization. Poor work life balance. Senior management talks about working late into the evening or on weekends as if the expectation is that all staff should follow the same habits.