the job is pretty easy and most of your skill needs to come in the form of general gaming knowledge as well as some low-level tech support
Cons
Management is incredibly disorganized and has routinely paid all employees around 5 days after the official payday, they also just forgot to pay everyone for two weeks straight and didn't notice until it was directly pointed out. raises are few and far between and they regularly forget to schedule hours directly requested. they also tend not to train people and then complain when they aren't trained properly