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      Converge International

      Engaged Employer

      Converge International reviews

      They 'care' about your health until it inconveniences them - Anonymous employee Converge International Employee Review

      1.0
      Apr 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool staff below management who actually care about their clients and the people they work with

      Cons

      Don't listen to this company about its so-called commitment to protect employee health or even inclusion - as soon as I started to experience personal health problems they acted like I was scum beneath their shoes. Everything regarding health, especially mental health, is seen through the guise of toxic capitalism: poor mental health and disability are personal failings, and most of the 'help' provided through their website guides or in person EAP services are steeped in deeply systemic ableism and toxic positivity culture. This is pretty interesting for a company so concerned with psychosocial hazards and employee wellbeing. At the end of the day, this company makes money from the mental health industry but doesn't apply any of the lessons it apparently espouses to itself.

      avatar
      Converge International Response
      2w
      Thank you for sharing your feedback. We are sorry to hear that your experience did not reflect the values and support we aim to provide to our employees. We take matters relating to employee wellbeing, inclusion, and workplace experience seriously and are committed to continually improving in these areas. While we do not agree with all aspects of the comments made, we respect your right to share your perspective and appreciate the opportunity to reflect on areas where we can do better. We wish you all the best moving forward.

      Explore other reviews about Converge International

      1.0
      May 7, 2026
      Customer experience officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Location in Melbourne CBD easy to access

      Cons

      Extremely old and slow systems which when dealing with suicidal callers led to high stress levels for staff and a psychologically dangerous environment. Lack of transparency and constant business changes that employees are not informed about. Felt like working on a sinking ship. Psychosocially unsafe practises as well as systems which breach data protection. Salary issues regarding OT and PH payments and low salaries for the stress levels of the job. Poor management support and very fractured management structure. No accommodations for mental or physical health issues other than pregnancy. Would not recommend for anyone with accessibility requirements at all.

      1
      avatar
      Converge International Response
      2w
      Thank you for taking the time to share your feedback. We are sorry to hear that your experience at Converge did not meet your expectations. We take employee wellbeing, workplace safety, and the quality of our systems and processes very seriously, particularly in roles that support people in distress. We are committed to providing a safe and supportive environment for our staff and continue to invest in improvements across systems, leadership capability, and communication practices. While we do not agree with all aspects of the comments made, we appreciate the feedback and use it to help inform our ongoing efforts to strengthen the employee experience. We wish you all the best in your future endeavours.
      1.0
      May 12, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It used to be a great place.

      Cons

      High turnover, no care for staff, bullying culture, not values aligned, don’t practice what they preach

      1
      avatar
      Converge International Response
      2w
      Thank you for taking the time to share your feedback. We’re disappointed to hear that your experience did not reflect the culture and values we strive to create at Converge. We recognise that periods of change and turnover can impact employee experience, and we take concerns around culture, wellbeing and leadership behaviours seriously. Creating a supportive, respectful and values-led workplace remains a priority for us, and feedback like yours helps highlight where we need to continue improving. We wish you all the best for the future and appreciate the contribution you made during your time with us.
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