Honest observations/takeaways from the job - Collections Agent Mountain Land Collections Employee Review

I love working here at MLC the pay is very fair and you get out what you put in. Management is very friendly and actually get to know you as a person in my 8 months working here they know me better than any employer I have had. The work place is a space that we I can be myself and feels like a family

Consumers on the phone can be mean

I've been with the company for 10 years. They've gone thru a lot of changes in that time but all the changes have turned out to be for the better. They have a dedicated employee base of people who have been there 10+ years and are always trying to hire people who want to be somewhere long term. The job itself is challenging, but if you stick with it, show up when you should, and do your job, it really is a great place to be. Managers spend countless hours trying to improve the work culture, consumer experience, and client experience. Every manager there wants the same thing and that's the success and happiness of employees and clients. We do the best we can and can promise if you put in the effort, you'll see the rewards. This company also helped me purchase my first home in 2019, I'm still very grateful for that! Free lunch on last business day and treats thru out the month for different reasons. Great bonus structure

Job can be challenging if you do not have experience in the collections world, it can take some time to build up your individual list but if you put in the time and work, it definitely pays off!