Pros
Stable employment, consistent hours, and supportive local supervisors. Work itself is straightforward and team-based. Opportunity to work across different sites.
Cons
The process for claiming travel between sites is overly complex and administrative for a role that is primarily hands-on. Cleaners are required to complete detailed travel diaries and claims even when travel is fixed and does not vary.
There is no additional paid time provided to complete this administration, and cleaners are generally not provided with access to computers or printers, which makes the process more difficult in practice.
As a result, some staff may find the process overwhelming or time-consuming and may choose not to submit claims, meaning they miss out on legitimate entitlements. This creates a disadvantage for operational staff compared to how the work is actually performed.