3.0
Apr 27, 2026
Current employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
- Lesser pressure compared to other companies - 20 total leave credits - Profit Sharing
Cons
- Salary does not increase for up-skilled employees, you're doing more for the same salary as an L1 agent. - Unclear grounds for task assignment or lateral transfers (e.g. Low-typing speed employees get assigned to typing intensive tasks, whilst those scoring high in typing tests during training does not get a nod, it's almost like the assignments are random and not basing on capabilities.) - Clinic is almost non-existent - Onsite facilities are unusable, you'd expect a company of more than 1000 employees to have at least adequate sleeping quarters, but it only accommodates a maximum of 6 people - minimal career opportunities