Supportive management but lack of client respect - Customer Support Specialist SupportYourApp Employee Review

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

smooth payment. friendly managers and team leaders.

Cons

Client doesn't respect supportyourapp employees, terminates agents even when seeing they are doing their best and progressing

Explore other reviews about SupportYourApp

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

growth,remote,flexiable schedule,good salaries for TCN

Cons

no cons. nothing yet all good process.

1
1.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

It offers a basic salary.

Cons

1. After your employed, if your not in the country of employment. You get paid a lot less than what you would usually get, if you were. 2. Realistically, you can work overtime but not be compensated at the desired rate. 3. As the contractor, the company does not see you as a direct employee 4. There are no growth opportunities besides small courses, that you can find on your own. 5. Working hours can be horrendous and without consideration for your time outside of work. 6. There is no clear trust between you and the company. If a client raises concern. In other words the client is always prioritized above your duties or supposedly well-being

2
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