Toxic environment with high turnover and poor leadership - Care Coordinator AncoraTN Employee Review

Management changes created an extremely stressful and unhealthy work environment. Over time the company completely changed job expectations removed flexibility and took away work-from-home opportunities that employees were originally promised when hired. This made it very difficult to maintain any type of healthy work-life balance especially in an already emotionally draining social services role. There was very little transparency regarding major workplace changes and employees were often left feeling unsupported unheard and distrusted by management. Toward the end micromanagement became a major issue and it felt like leadership was more focused on monitoring employees than actually supporting staff or addressing ongoing concerns within the workplace. Communication from management was often inconsistent and morale across departments continued to decline. The turnover became extremely high with many experienced employees leaving across several departments including care coordination youth services children’s services and the clinical team. By the time I left there were no care coordinators remaining. Multiple long-term employees also resigned due to burnout lack of support and frustration with management. Overall the environment became increasingly negative disorganized and difficult to work in due to constant changes lack of stability and poor leadership.