Gran experiencia - Front Office Agent Yurbban Hospitality Group Employee Review

Trabajar en un hotel de Yurbban ha sido una experiencia muy positiva. El ambiente es cercano y el equipo siempre está atento, dispuesto a escuchar y a dar apoyo cuando lo necesitas. Se nota que valoran a las personas y fomentan un clima de confianza.

Como punto de mejora, consideraría revisar los salarios, ya que actualmente el mercado está ofreciendo cifras más competitivas. Aun así, la experiencia general es muy buena y se agradece la dedicación y el trato humano que caracteriza a la empresa.

Working with other staff is great. Your direct managers are excellent and hard working.

Yurbann management leaves a lot to be desired. I feel they have executive managers who have no idea what they're doing. The only thing they do is delegate work to the front desk, which is very overwhelming at times. In many situations, none of them knew anything on making reservations or how to charge them. We were left to figure it out on your own. I feel we as a team worked hard, only to be laid off and be replaced with an iPad. Our end of the Year awards was a cheap certificate. That doesn't exactly show me appreciation of anything. But thanks I guess. I've definitely worked for much better companies. Yurbann is not the worse, but definitely not worth all the hassle they put us through.