Unbearable stress, temper issues by leadership - Assistant Community Association Manager Westward360 Employee Review

I had a very positive experience throughout the hiring process. From start to finish, everything was smooth, well-organized, and clearly communicated. Anthony, Eric, and Carrie were outstanding—professional, responsive, and truly made the entire process feel seamless. What stood out even more was the management team. They are exceptional leaders who genuinely care about their employees and creating a strong team environment. It’s clear that the culture here is built on support, communication, and respect. Overall, a great experience and a company with leadership that truly stands out.

Honestly, the only “con” I can think of is for anyone who passes up the opportunity to build a career here—they’d be missing out. With strong leadership, a supportive team culture, and people who genuinely care about employee success, choosing not to be part of this company would truly be their loss.

It was a job, other than that none

-Low pay, heavy and increasing workload -We are told to lie to owners and residents, disregard local laws, and are incentivized to bribe people to post positive reviews. The culture of unethical behavior did not sit right with me, which put me at a disadvantage compared to coworkers who were willing to go along -Extremely disorganized. Often documents, keys, etc. for buildings go missing. There's so much turnover, no one even knows issues a property experienced a year or two ago. -The HOA boards and rental tenants despise us. So much of the job is being yelled at, often for good reason, but not being able to do anything because of policies from management. I grew weary of defending the company -Company had been growing but that has started to reverse. We're getting fired by HOA boards a lot and having more trouble signing new clients. This has come with a couple rounds of layoffs. I suspect it will continue which is why I left.