Pros
I have been with the company for a number of years and during that time I have seen first-hand the amount of effort, dedication, and teamwork that goes into making the business successful. There is a genuine commitment from all levels of the organisation to deliver the best possible experience for both clients and employees. One of the standout aspects of the company is the opportunities for internal progression. Whether you start in a Front of House role or another department, there are clear pathways for development and career growth. I have seen many colleagues successfully move into management positions, specialist roles, and entirely different departments after demonstrating their capabilities and ambition. The company is also incredibly diverse, flexible, and supportive. Different perspectives are welcomed. Employees are encouraged to bring their ideas forward and contribute to the wider success of the business. What I particularly appreciate is that development is genuinely available to everyone, but it does require individuals to take ownership of their own careers. Those who put themselves forward, seek opportunities, take on additional responsibilities, and proactively develop their skills are recognised and rewarded. Promotions are not simply handed out based on time served; they are earned through effort, commitment, and a positive attitude, which creates a fair and motivating environment. No workplace is perfect, but overall this is a company that invests in its people, values hard work, and provides real opportunities for those who want to grow. I would highly recommend it to anyone looking for a supportive environment where they can develop professionally and build a long-term career.
Cons
During particularly busy periods, workloads can increase significantly. That said, the team culture is supportive, and colleagues are usually willing to help each other out.