1.0
Nov 18, 2017
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
Individual stores are great. Each is independently owned and operated. Pay for hourly employees is above market. Customer interactions are the best parts of the day.
Cons
The brand management is a mess, mostly at the hands of Suzanne Schalow. The Mismanagement by brand has led to a revolving door of brand staff leaving. Demanding people sign non competes is asinine. The support for franchises is poor with Suzanne constantly threatening to take over franchises and put stores in default. If you are interested in owning a franchise, the low margins and long hours and temperamental head quarters make this a place to stay away from