The Dream Team! - Anonymous employee Dream Vacations Franchise Employee Review

Great in-person instructors. Fantastic online content that is well-structured and easy to follow. Wonderful, approach to interactive in-person education. They approach education as team building and connecting with the entire organization.

A large amount of virtual content that takes a great deal of time to review and understand.

Cheap franchise, and you get some travel discounts but not enough to make it worth paying $10K for it.

The user interface is horribly outdated and complicated. It's not intuitive and it feels like a bad website from when the internet came out. The so-called "knowledge base" often has outdated or incomplete information that doesn't really answer any questions, leaving you to reach out to customer service. Chat is inefficient, so the only reliable support has been phone. Headquarters bombards you with marketing emails, many of them way too long, and keeping up with all their news, success stories, promos, IT-related maintenance, etc., is a full-time job on its own. The sales person was so amazing that I totally fell for how great Dream Vacation Franchise is but the reality settled in as soon as we did the ridiculously redundant training. Your assigned "business consultant" is just a glorified, underperforming customer success manager. If you're looking to make money of a franchise, do yourself a favor and turn away from this one.