Save time - Technical Support FoodTronix Employee Review

1.0
Jun 13, 2017
Recommend
CEO approval
Business Outlook

Pros

It's hard to say there are any pros.

Cons

Foodtronix was an unorganized mess, working out of an apartment building is the weirdest thing about the company, aside from the large amount of verbal abuse that you have to put up with.

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FoodTronix Response
8y
Thank you for your review, I can certainly use this to improve our experience for future employees. When we purchased the apartment building, we were going for a homely feeling and didn't realize it would cause any discomfort(we were going for more comfort). Just to make sure we're good now, I took a poll from the current staff and they are fine with it. That said I'm sorry that weirded you out, that was not our intent. I wish I could say tech support jobs come with only pleasant customer calls, but it just isn't true. I do pray and hope you were able to grow and learn from your experience from this for your future career! I'll work on differentiating the business needs from my personal profit, thank you for the feedback. I invite you to come and join us in serving the local community. Regardless of your employment status, we're still one big body of Christ with a lot of work cut out for us (email me at CateringToLove@FoodTronix.com if interested).

Explore other reviews about FoodTronix

5.0
Nov 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Work culture Amazing co worker

Cons

Small office Stressed out sometimes

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FoodTronix Response
6y
Thank you for your review!!! Both the pros and cons are right on, a true small family company. I'm hopeful the work-at-home approach we take offsets the weight of our small office, I really believe that's the way to go so folks don't have to waste time coming/going to work unnecessarily.
2.0
Feb 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food occasionally and it's pretty yummy. You will learn tricks for dealing with difficult and abusive people. They will hire almost anyone that can point out a stick of RAM.

Cons

Large portion of the codebase was done by a stoned teenager, so supporting the product is a nightmare. It's a really bad product. Management does not honor their word, there will always be some carrot on a stick they wag in front of you but you will never get it.

1
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FoodTronix Response
8y
Thanks for your review! I love that you pointed out our mission of helping the inexperienced and second chancers gain experience. LOL on the stoned teenager, we did root out a few second chancers that relapsed. Only one in the codebase which was rewritten thankfully. I'm sorry you didn't feel we honored our commitment to you, I wish I knew about that before you posted this review, but it looks like that's too late now(maybe?). I do invite you to come and serve the community with us and help us grow on our humility and humbleness. Anything we can do to improve ourselves is a plus in my book! Most of our ex-employees are still on the volunteer list, but if you're not, please email me at CateringToLove@FoodTronix.com and we'll get that fixed.
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