Blatant Lack of Professionalism & Ruthless Corporate Culture - Associate Heartplace Employee Review

1.0
Apr 8, 2018
Recommend
CEO approval
Business Outlook

Pros

-Full medical, dental and vision benefits, PTO that begins accruing on date of hire, access to several wellness programs and 401k incentives. -Direct deposit and pay management using ADP. (ADP has a really cool and intuitive smart phone app that makes it simple to track your time-off requests, tax information and weekly hours worked.) -Christmas bonuses and company-wide Birthday & Anniversary acknowledgment.

Cons

Management in the Central Business Office is a major contributing factor to a rigid office culture of complacency and bullying. Daily, I hear upper management use verbal insults when referring to certain employees by calling them “morons”, “stupid” or “incompetent”. Oftentimes, those insults are heard by the employee firsthand. Managers will make their intentions of firing an employee known to the rest of the department, then everyone treats that employee like an outcast and completely ignores them. It’s actually very cruel. The Central Business Office consists of a core group of long-term company employees and managers that have become comfortable in their roles, set in their ways and refuse change. This group (including upper management), is also easily threatened by new office employees that may potentially outperform, discover procedural inefficiencies, shed light on alternative solutions or go against their social “status quo” in any way.

avatar
Heartplace Response
7y
I am saddened to see your review as that is not the culture we desire to have. If there is an issue we want to work to resolve it. You should have been introduced to most of our HR department and be familiar, at very least, with Russ, our recruiter and Jessica, our benefit administrator. If we did not get introduced during the company tour, I am sorry about that. I am generally here at 7;30 am and you are welcome to stop by at any time to talk - my office as you may know is no more than 100 feet from your department. As for being "friends" with managers - I try to be friendly to everyone, however my role is to be independent of both managers and employees so I see things from both perspectives to deal with the issues at hand. You are welcome to stop by, call, email, etc. to help me better understand your concerns, whichever is most convenient for you. Sincerely, Michelle Leacock HR Director

Explore other reviews about Heartplace

5.0
May 9, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture. Great Coworker relationships. Benefits are good.

Cons

Working hours can be excessive. Lack of staff can lead to burn-out.

2.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Somewhat good benefits, Good environment,

Cons

Overworked, underpaid, 8-5pm shift, bad pto,

See reviews by: Helpful|Rating|Date|All