Great Experience in Out-staffing Company - Accounts Receivable Specialist Pharmbills Employee Review

4.0
Oct 8, 2024
Recommend
CEO approval
Business Outlook

Pros

-Learning new things in US healthcare billing area -Open opportunities to develop in fast-growing environment -Positive experience cooperating with the US client -Nice compensation for the Ukraine region (based on dollar per hour rate) -Lovely and supporting teammates -Full remote -Yearly pay raises, compensation review available

Cons

-Totally new area of economy and a lot to learn (only for people who likes challenges and likes to learn something new) -A lot of numbers to work with (only for people who likes math or at least ready to work with huge amount of numbers, spreadsheets, etc.) -Work schedule 15:00-00:00 Mn-Th, 15:00-21:30 Fr Kyiv time (it can be cons if you’re an early bird, not night owl) -PTO policies which are good for business, but not pretty good for the staff (18 paid days off days, 5 unpaid day offs, for some dep-ts allowed 7 days off straight in a row only, 2 holidays on 31th Dec and 1st Jan will be taken from your PTO, you must find someone to cover for your work while you’re out) -Middle management is doing the best they can and have really wonderful hard skills, however a lot of managers need additional trainings on the basics of individual and team motivation techniques. Since for team success, everyone should feel they can trust their captain/teamlead, not to be afraid of asking something to avoid destructive criticism. -US clients provide pretty slow remote desktop and old style apps for work which affect the performance quality. -Long trainings (up to 1-2 months) before given some real work. Which is good to learn as much as possible, however bad to implement those learned skills to work at early stages to understand whether you like the routine job or not.

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Pharmbills Response
1y
Dear Team Member, Thank you for sharing your detailed and thoughtful review. We're glad to hear about the positive aspects of your experience, from learning in the U.S. healthcare billing sector to the supportive team and growth opportunities. Your feedback on our compensation for the services, remote flexibility, and annual reviews is greatly appreciated, as we continuously aim to provide fair and competitive benefits. We also value your input on areas that could enhance the experience at Pharmbills. We understand that the nature of healthcare billing can be challenging and is best suited to those who enjoy working with numbers and learning in a dynamic field. Regarding the service provision hours, PTO (personal time out of service) policies, and middle management, your suggestions are helpful as we explore ways better to balance our team's needs and business requirements. We're also reviewing management training programs to support compelling team motivation and communication, as fostering a trusting environment within teams is a priority for us. Please do not hesitate to contact Pharmbills' HRPP in case you have any suggestions or concerns. Thank you once again for your constructive advice. We remain committed to creating a positive workplace where our team members feel supported, engaged, and empowered to grow. Sincerely, Pharmbills Team

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5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is perfect, loved it

Cons

No cons at all, it was good

3.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Timely salary payments. Not a bad salary for Ukraine in terms of 2025.

Cons

Rate adjustment is funny(0.3$ rate/year, 0.5$ - which is not great at all) Vacation can be taken only from 26-27th till 30-31st day of the month. Besides that you will be responsible for covering all the tasks you obviously did not complete during your OOO time and that's a looooooot of work. Some managers are nice, some are not. Moreover, if you'll perform under that "not nice" one - good luck, all manager's mistakes are your own mistakes and it's your and ONLY your fault. US supervisors will complain for the things you did not do and your UA manager will blame you for those things, especially if it's their fault😊

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