Don't believe most of the 5 star reviews, they are bogus and were coerced - Customer Service Specialist Quest Trust Employee Review

Please READ this in its entirety!!! What can I say about this place. I've learned so much including how I will NEVER want to work at a place like this ever again! They honestly do not care about the overall well being of their employees. The favoritism here is absurd. If you aren't being fake and kissing someone's butt (literally and figuratively) don't expect to move up here. As the other reviews have stated, they penny pinch paying the employees what they're actually worth-It's so bad, that supervisors and managers will literally try to SABOTAGE your raise in your reviews (I had this happen to me by a supervisor turned manager). In addition, the amount of work they expect you to do versus the overtime they barely want to give/pay you is a joke, and a slap in the face quite honestly. They expect you to do so many things outside of your job description because they refuse to hire enough people and pay them what they're worth in each department. Not to mention, a lot of the supervisors and upper management are ego inflated "wannabe" mean girls (because women outweigh the men here) who like to stir bs and drama like it's a high school and not a work environment. They bring their crappy personal problems to work and will take it out on you if they are having a bad day. (A lot of them are miserable because of the pay, workload and terrible relationships they're in-they will gossip about their own issues). HR of course turns a blind eye to a lot of things happening, and is only there to protect the execs. Which they do a great job of because the President has said several inappropriate things and berated employees without any kind of repercussions-a lot of his family works in the place. The turn over rate is EXTREMELY high and it's understandable. They expect you to be grateful for "everything they've done" when in reality there are way more companies offering MORE AND BETTER. And please do not pay attention to many of the 5 star reviews that took place late last year-the employees were offered incentives to come on here to write a 5 star review about how they loved working there, and all the bad reviews were from people who couldn't pass their 3 month review/deal with the hostile work environment. Again the supervisors are a joke, most of the time they are unavailable sitting in each other's office with the doors closed and talking crap about the employees under them. A lot of them take their supervisor title too seriously, yet don't embody what it actually is. The PTO and vacation time are a joke-I couldn't imagine having kids working in the place because 12 hours every 3 months without a WFH policy is laughable. No vacation until after a year, and then it's only a week. If an unfortunate life changing event happens, expect to have to prove what occurred to your messy supervisor/manager (who might tell your business to everyone) and also a write up if you don't have proper documentation. And don't let life hit you all at once (which happens because we're human) because you're for sure at risk of losing your job if you can't show up to be a "slave" to work your 50+ hours a week like they expect you to. Speaking of write ups, if you breathe wrong here you'll most likely get written up. It's like are you even a Quest employee if you HAVEN'T been written up? And of course that doesn't have to be the first cause of action (verbal warnings are a thing) but their incompetent, title driven supervisors like to utilize that power to demean you at every chance they get! This company is a joke and I honestly don't understand how they are still in business. They don't care about their employees, they only care if you can work to the death to keep their clients happy, so they can keep bringing their money into this place. There are better companies to work for-don't work here.