Pros
The facility provides decent access to certifications for a licensed fork lift/boiler operator.
Cons
The ship is sinking. The certifications and knowledge helpful but is used to build your resume so you can get out of here. It is not a place for a career if you value your integrity.
If the public knew the truth about the sanitation here, they would never buy another product. We have a major mold problem that has been recurring. There was outbreak in packaging in February, and it is only getting worse. Right now, there is mold inside the blenders in both Novelties and ER2, as well as the HVAC units. When the ceilings leak directly over the production lines, leadership treats it like extra flavor for the ice cream rather than a contamination event that requires an immediate shutdown.
The way we handle waste is a total fraudulent. Management uses the Quincy Room, which is an HVAC room, to store buckets of chocolate from leaking seals. That chocolate is officially supposed to be discarded, but instead, it sits there for weeks. I see it swarmed by fruit flies constantly, yet it stays in a mechanical room instead of being trashed. The chocolate tanks go years without being sanitized because there is no PM for cleaning them; they just mop the floors and call it good. The seals under the blender blades are also a joke. Technicians are pencil whipping the inspection logs daily, signing off on seals they never actually checked because production speed is the only thing management cares about.
Leadership is more focused on their social media profiles and industry awards than actually walking the floor and fixing the rot. They care more about digital PR than the sanitation of the food. The company is also notoriously hostile toward its workers, fighting every unemployment claim possible and finding loopholes to deny accrued PTO payouts.
Maintenance techs are forced into dangerous solo repairs with no backup, and our personal, secured toolboxes are broken into regularly with zero support from management to secure the floor.
The company also operates with a "revolving door" mentality regarding its most experienced staff. Management frequently targets employees for termination the moment it becomes convenient or as soon as they become "too expensive" due to pay raises and benefit tiers. They aren't afraid to terminate two or more trained professionals at once, often doing so just before yearly reviews to avoid paying out earned raises or bonuses. Open to hiring cheap replacements. Instead of valuing the expertise that keeps the machines running safely, they prefer to replace knowledgeable techs with lower-paid, inexperienced labor who don't know enough to question the safety violations or the lack of proper PMs. It is a shortsighted strategy that trades long-term facility stability for a temporary boost in the quarterly budget.