Good learning ground but don't stay for more than two years - Anonymous employee Soo Kee Jewellery Employee Review

Stable and long established local business

This is a traditional family-run company where most decisions are controlled by a small group within the family. As a result, employee feedback is rarely taken seriously and many ideas proposed by staff are often dismissed or later presented as management’s own. Bonuses are split into two payments (Jan/Feb and Jul/Aug), which many employees feel is structured in a way that discourages resignation as leaving before the second payout means forfeiting half the bonus. Salary levels tend to be low compared to expectations, while management often expects high performance from both employees and suppliers. The company operates with a very cost-conscious mindset. Even basic office supplies are sourced at the lowest cost, sometimes resulting in poor quality items that break easily. This approach reflects the broader culture where spending on employee welfare or operational quality is limited. Workplace culture can feel outdated. Communication from management can sometimes come across as dismissive or condescending, and there is little emphasis on diversity or inclusive leadership. Sensitive matters such as employees’ personal health or physical appearance have occasionally been discussed openly, which can make staff uncomfortable. Career progression is also unclear. Promotions and increments may appear to depend more on personal relationships or favourability with management rather than purely on merit or performance. Overall, employees who value open communication, recognition for their ideas, and a modern workplace culture may find it challenging to thrive here.

There's a nice staff area for you to lunch in; work-life balance is instil so long you finish what was task to you.

HR didn't make it known on the job post that it was a contactual job till I was hired. Upper management and HR didn't seem to be communicating further after my role was extended for another few more months; if I was eligible for a permanent role. Only found out my fate at the company 3-days before my contract expired.