Teledirect Telecommerce

Now known as TDCX

Teledirect Telecommerce reviews

CSR Job - Customer Service Representative Teledirect Telecommerce Employee Review

3.0

Oct 17, 2018

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good colleagues, location is ok

Cons

Change of management affects career advancement. Counter-intuitive office design for a contact centre. It is using a open office concept whereby no real partition. Thus, when you are speaking to your customers, you could also hear your colleague few tables away.

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5.0

Feb 5, 2019

Customer service

Recommend

CEO approval

Business Outlook

Pros

Nice environment, lots of benefits, free cofee, tea and fruit water, lots of reasons to celebrate and get to know your colleagues, very professional

Cons

there are none at the moment.

Teledirect Telecommerce Response

Hi there! Thanks for your awesome feedback! We are glad to know that you're happy being with us. Cheers to more fruitful years with Teledirect :)

4.0

Apr 17, 2018

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. I am a remote agent. Hours are great, wonderful trainers, team leads. They will work with you. I enjoy working with the company.

Cons

There are none, as of right now.

Teledirect Telecommerce Response

Thanks for your feedback! We are glad to know that you are satisfied with your stay with us. Rest assured that we will not stop making improvements to further satisfy you.

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Teledirect Telecommerce reviews Teledirect Telecommerce Customer Service Representative reviews Teledirect Telecommerce review

Teledirect Telecommerce

CSR Job - Customer Service Representative Teledirect Telecommerce Employee Review

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