Great job if you like talking on the phone 247 and sitting around. You can get a lot of overtime. This job is not that hard.There is bonuses and great benefits. Friendly environment sometimes. You can really build a career here if you want. Long as your stats are at goal you are good.
Cons
Management is always on you, and watching. They tell lies to get you to do certain things. Their schedules suck.
TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.
Cons
It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.
1
TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.