Pros
No pros unless you are part of the family. Sales reps are looked down upon unless you are the original few. They decided not to pay out commissions for two quarters so they could cook their books for new round of funding. They dont get paid for tests until the insurers pay which could be a year or two, then they dont tell you what commission you are getting for what orders so you are blind to if the payment is correct. They are hoping to sell the company in the next two to three years so chances of you getting paid for what you bring in today is minimal.
Cons
There is no way to create best practices between outside sales and internal teams. No professionalism, all nepotism. Internal sales/coordinators are the golden children. If you speak up with a need, your fired. You must suck up to the internal team or you are fired. If you do not bring in your max quota within 6 months, your fired. If an internal team member wants your territory, you're fired. Manager of all sales talks of going all inside sales only, so outside sales are easily fired. They do not act or run their business like a normal professional company. It is based on emotion and family first, most internal people are in the owners family in some way, married, cousin, etc. No career advancement. They do not respect or treat customers well. The company is always right, not the customer.