Pros
Able to work from home, plenty of work, excellent providers, including EMS/Paramedic work. Always lots of feedback from QA department. This is the only place I've ever worked, and I learn something new every day. Started here as soon as I finished school, and everything I know about medical transcription I learned here. Lisa (CEO) is always looking for new and exciting work, including EMS work. Platform is easy to use and super "transcriptionist friendly." Over the last 10+ years, I've developed quite a nice relationship with Lisa Pike, the CEO. She goes out of her way to make sure we always have access to her for any questions or problems. She's definitely an involved CEO who even jumps on to help clear work when needed!
Cons
Sometimes too much work, sometimes not enough, which goes without saying in this business.