Enterprise Reviews | Glassdoor

Enterprise Reviews

Updated August 21, 2017
3,719 reviews

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3.4
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Enterprise President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
1,349 Ratings

3,719 Employee Reviews

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Pros
  • Great training program, supportive upper management, All of management started at the bottom (in 386 reviews)

  • You learn how to manage a business as far as costs/profit & customer service go (in 583 reviews)

Cons
  • Work Life Balance can be a struggle at first if you've never worked a consistent 50 hour work week (in 1382 reviews)

  • No work/life balance whatsoever (in 499 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (72)

    "Fantastic Company and Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Rental Manager in Portland, OR
    Current Employee - Area Rental Manager in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been with Enterprise Holdings for 7+ years now. I can't say enough about how great of a company Enterprise is to be a part of. I am currently an Area Manager and just like everybody else in the company started my career as a Management Trainee. The MT program is an all inclusive program that gives you the tools needed every step of the way to learn the business. The company truly promotes on success. The company truly has an employees first mindset. Our mission statement states that if we take care of our employees and customers then profits will follow and we see that with every action throughout my career. Once you become a manager you have a fantastic ability to increase your own paycheck by being successful. I recently was able to achieve a promotion where the company paid on their own expense to move me and my family across the country.

    Cons

    The most common complaints we hear initially are the long work weeks. It is a change to be on a 49 hour work week from day 1 but with everything you do throughout the day a 49 hour week goes much quicker than a 40 hour work week at most other jobs. You truly get out what you put in!

    Advice to Management

    Your ability to build your pay plan and truly make an impact in customers and employees as you move up through the company is an amazing opportunity!


  2. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Enterprise full-time

    Pros

    Great company to work for that can teach you a ton about business from employee engagement, to operations, to P&L management. A Very encouraging atmosphere where everyone is looking to help (the good employees).

    Cons

    Not the best company for anyone with a large family if you work in the branches. The hours can be over whelming for a young large family to balance both, at least in my experience. Just because I needed to make a change doesn't mean it's not a great company because it is! One can have a very rewarding career for yourself here, but you just have to way the pros and cons for your situation.

  3. "Great workplace!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Rental Manager in Washington, DC
    Former Employee - Branch Rental Manager in Washington, DC

    I worked at Enterprise full-time (More than 3 years)

    Pros

    People are fantastic. Very fun environment

    Cons

    Hours can be overwhelming at first


  4. "Busy and now life outside of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Return Agent in Chattanooga, TN
    Former Employee - Return Agent in Chattanooga, TN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Enterprise part-time (More than a year)

    Pros

    Great People, Always something different

    Cons

    No free time. worked to death.

    Advice to Management

    Talk to your employees


  5. Helpful (1)

    "Great fresh out of college job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Branch Manager in Tampa, FL
    Former Employee - Assistant Branch Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Enterprise full-time (More than 3 years)

    Pros

    Network
    Manger In Trainee Program
    If you are single and with no children you can thrive here.

    Cons

    Work life balance is non existance in some circumstances. During the tail end of my career my branch was understaffed for 8 months so I was working easily 60 hours a week with no lunch break. This can get tiring.

    Advice to Management

    Keep staffing branches to spread the hours amongst people.

    Enterprise Response

    Aug 14, 2017 – Manager: Employer Brand

    Thanks for the review. I see that you've left the company, but I appreciate you leaving your constructive feedback. Good luck in your future endeavors!


  6. Helpful (1)

    "Rental agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Car Rental Agent in Buffalo, NY
    Current Employee - Car Rental Agent in Buffalo, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Enterprise full-time (More than 3 years)

    Pros

    Coworkers are great because they understand everything you experience as far as customers manamgement BS (rare though) always something to learn friendly competitive atmosphere easy to move up if you do the work

    Cons

    Some days it's just busy , summer time it's a mad house especially an airport location sometimes communication is missed

    Advice to Management

    Listen to your employees who deal with the customers Day in and day out

    Enterprise Response

    Aug 11, 2017 – Manager: Employer Brand

    Thank you for your honest feedback!


  7. "I have had the most amazing 20 years with the company starting as a Management Trainee right out of college."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Human Resources in Houston, TX
    Current Employee - Vice President Human Resources in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than 10 years)

    Pros

    The People, A Family Owned company, Our Customers, and Our Business Partners! You can have any career you want within the same company without having to start over! The starting salary is very competitive as a Management Trainee, yet with outstanding performance, you will be making more within the first year and you get to run your own company!

    Cons

    It is hard work if you are a person looking for a career not just a job, yet that is true for any company.

  8. "Enterprise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Seattle, WA
    Current Employee - Management Trainee in Seattle, WA

    I have been working at Enterprise full-time (More than a year)

    Pros

    A lot of room to grow.

    Cons

    Long hours, 50+ hours/week.


  9. "Great place to start your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Assistant in Lowell, MA
    Former Employee - Management Assistant in Lowell, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Enterprise full-time (More than a year)

    Pros

    -Wealth of experience in Business areas: Accounting , sales, marketing, insurance, finance.
    - You have to be hard working to be in the top sales percentile. Think outside the box to meet your targets.
    -Management will promote you if you work hard and are great with customers.

    Cons

    -Long hours
    -Didnt like cleaning cars in a suit

    Advice to Management

    Keep up the management training program. it helped me learn what work ethic is.
    Work hard, play hard.

    Enterprise Response

    Aug 10, 2017 – Manager: Employer Brand

    Thank you for your review. I appreciate you taking the time to share your experiences with others.


  10. "Office Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Approves of CEO

    I worked at Enterprise full-time (More than 5 years)

    Pros

    Great company to work with. Good benefits and perks. Take craes of their employee. It is a little tuff if you are a CSR. But still they do take care of all thier employee.

    Cons

    Salary range is low. Sometimes you have to wear too many hats at a time.

    Enterprise Response

    Aug 14, 2017 – Manager: Employer Brand

    Thanks for your review!


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