Enterprise Reviews | Glassdoor

Enterprise Reviews

Updated February 18, 2017
5,866 reviews

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US - All Cities Full-time Part-time

3.4
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Enterprise President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
2,068 Ratings

5,866 Employee Reviews

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Pros
  • Great training program, supportive upper management, All of management started at the bottom (in 361 reviews)

  • I discovered a lot about the customer service field and how to conduct business (in 530 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (9)

    "Fantastic Company and Career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Rental Manager in Portland, OR
    Current Employee - Area Rental Manager in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been with Enterprise Holdings for 7+ years now. I can't say enough about how great of a company Enterprise is to be a part of. I am currently an Area Manager and just like everybody else in the company started my career as a Management Trainee. The MT program is an all inclusive program that gives you the tools needed every step of the way to learn the business. The company truly promotes on success. The company truly has an employees first mindset. Our mission statement states that if we take care of our employees and customers then profits will follow and we see that with every action throughout my career. Once you become a manager you have a fantastic ability to increase your own paycheck by being successful. I recently was able to achieve a promotion where the company paid on their own expense to move me and my family across the country.

    Cons

    The most common complaints we hear initially are the long work weeks. It is a change to be on a 49 hour work week from day 1 but with everything you do throughout the day a 49 hour week goes much quicker than a 40 hour work week at most other jobs. You truly get out what you put in!

    Advice to Management

    Your ability to build your pay plan and truly make an impact in customers and employees as you move up through the company is an amazing opportunity!


  2. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, AL
    Current Employee - Anonymous Employee in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than a year)

    Pros

    Learn a lot of things...how to sale, how to deal with public (Customer Service), how to manage, how to deal with long hours. Learn a lot of different perspecitves in just one job.

    Cons

    I don't have to many cons about this company. I don't like the 11 hours a day. Also I don't like how you have to sale to move up in the company. I think they need to look at other things and how to move up.

    Advice to Management

    Management has always been good to me throughout my time at Enterprise. I have not had any problems


  3. "Sr. CAR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Assistance Representative
    Current Employee - Senior Customer Assistance Representative
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Enterprise full-time (Less than a year)

    Pros

    Management is great. The energy is always high and the strive for great customer service is great!

    Cons

    MT/MAs can sometimes look down on Sr. CARs.


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  5. "Hard work pays off"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than a year)

    Pros

    Great work place , good team members , limitless opportunities

    Cons

    Long hours and pay could be a little more

    Advice to Management

    Flex schedules that apply every week.


  6. "The company really cares about it's employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Coordinator
    Current Employee - Human Resources Coordinator
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than 5 years)

    Pros

    I started out as a temp employee back in to 2007. I've been through the transition to part-time employee and then full-time employee. The management really cares about their employees. They will give you advice and training not only for what you do but also for what you want to do. Enterprise really does promote from within first. Since there are so many branches of opportunity (administrative, retail sales, wholesale sales, work in the neighborhood branches or the airport), you are able to spread your wings and learn new talents without leaving the company! I also like the emphasis the company gives on community as well. I've been able to request donations for non-profits I supported through Enterprise's philanthropic funds as well as volunteer through their community care days.

    Cons

    The only downside I can think of would be the same at any job - work loads ebb and flow. As long as you're willing and happy to complete your job, you probably won't even notice when a day is longer than usual.

    Advice to Management

    Your support and guidance have been invaluable to my career! He's to another 60 years of Enterprise Rent A Car.


  7. "Was a great place to work and I made a difference."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Helped stretch the reach of CHI St. Luke's Heart and Vascular Service Line. I enabled more people to become educated about heart disease and care.

    Cons

    Sr. management didn't recognize value I brought to the organization. Even though the physicians and staff thought I was invaluable management never saw that.

    Advice to Management

    Be more loyal to mid level employees


  8. "Management Trainee Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Trainee Intern in Portland, OR
    Former Employee - Management Trainee Intern in Portland, OR
    Recommends

    I worked at Enterprise full-time (Less than a year)

    Pros

    The people are amazing. You get a hands on experience with real world experience. Great company.

    Cons

    You work long hours 7:00am-6:30pm and have to work some weekends


  9. "Great customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Enterprise full-time (More than a year)

    Pros

    A lot of flexibility in what you can offer to customers, felt it gave an opportunity to tailor service to each individual

    Cons

    pressure to keep stats up at your individual location


  10. "Management Trainee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Fremont, OH
    Current Employee - Management Trainee in Fremont, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Enterprise full-time (More than a year)

    Pros

    Lots of experience learning all aspects of the business world. Tons of potential to move up if you stick with it and work hard!

    Cons

    Very stressful, strong emphasis on selling and hitting your goals. Long hours are a regular.


  11. "Hub Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hub Driver in Carson, CA
    Current Employee - Hub Driver in Carson, CA

    I have been working at Enterprise part-time (More than a year)

    Pros

    Super easy job, flexible, laid back

    Cons

    low pay, some disrespectful employees

    Advice to Management

    Make sure employees are treating others with respect at all times.



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