SMG reviews

3.3

62% would recommend to a friend

(104 total reviews)
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Katie Streeter Hurle

94% approve of CEO

59% positive business outlook

SMG has an employee rating of 3.3 out of 5 stars, based on 104 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SMG employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

104 reviews
5.0
Apr 17, 2025

Great place to work with brilliant people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are really engaged and excited to collaborate. The management are really open and honest about the company and always willing to give up their time

Cons

Hours can be long, however it always feels like this is rewarded.

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SMG Response
1y
Thank you for sharing your feedback with us. We’re really pleased to hear that you've had such a positive experience at SMG and that our collaborative culture and open communication from leadership have stood out during your time here. We’re especially glad to hear that you feel supported and that the energy and engagement of your colleagues continue to make a meaningful difference, our people are at the heart of what makes SMG a great place to work.
5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The company overall has a great ethos and really puts it's people first. Wonderful values that they stick to and regularly refer back to. They're extremely open and are so transparent with the business performance and strategies. Fantastic benefits.

Cons

It's a very fast paced environment which although I enjoy, definitely doesn't suit everyone. The bonus structure is also a little infuriating.

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SMG Response
3mo
We’re proud to hear you describe us as an 'incredible company'. Putting our people first isn’t just a line for us - it’s central to how we operate. It’s great to know our values, transparency around performance, and the way we share strategy are landing in the way we intend. And we’ll always take 'fantastic benefits' as a win! You’re right that we move at pace. SMG is ambitious and growing, and that creates a high-energy environment that won’t be for everyone. We try to be upfront about that, while also making sure people feel supported to succeed within it. On the bonus structure - thank you for calling it out. Feedback like this is important. We regularly review how we reward and recognise our people to ensure it’s fair, motivating and aligned to our ambitions. We’ll continue to listen and evolve where needed. Appreciate you taking the time to share your experience.
5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

More opportunities for personal development at a junior level Strong leadership and ambition for the future Strong team culture and environment to succeed Innovative business that is constantly growing

Cons

Growing pains can be felt while moving and adapting so quickly

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SMG Response
3mo
Thank you for such a thoughtful review - and for being part of SMG for over a decade. We’re especially pleased to hear you call out our ambition, leadership and team culture. Building an environment where people can grow, particularly at junior levels, is something we care deeply about. Seeing that recognised is brilliant. You’re also right about the pace. We are moving quickly – evolving, expanding and challenging ourselves as we grow. That momentum creates opportunity, but it can also bring growing pains. We don’t shy away from that. Our focus is on scaling in a way that protects what makes SMG special: strong leadership, clear ambition and a culture where people can succeed. Thanks again for taking the time to share your experience - and for continuing to help shape what comes next.
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Glassdoor has 106 SMG reviews submitted anonymously by SMG employees. Read employee reviews and ratings on Glassdoor to decide if SMG is right for you.