Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

67% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Benefits seem good, although only having worked here recently, I'm not actually sure how they compare." ((in 13 reviews)); "Good people and culture" ((in 11 reviews)); "Great work life balance" ((in 10 reviews)); "Great Teams" ((in 9 reviews)); "Great Leadership" ((in 8 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 22 reviews)); "low pay, high stress." ((in 11 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 8 reviews)); "There is no training when you start and the documentation is outdated and poorly put together (if it even exists at all)." ((in 5 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What TierPoint locations have received the highest employee ratings?

Chicago , Dallas , Hawthorne , Charlotte , Saint Louis , Valley Forge

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TierPoint

TierPoint reviews

3.6

67% would recommend to a friend

(290 total reviews)

Jerry Kent

85% approve of CEO

66% positive business outlook

Ratings by category

4.0

Work/Life balance

3.7

Culture & values

3.7

Diversity & inclusion

3.5

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

5.0

Jan 5, 2026

Great people who encourage shared success

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Team environment, encouraging peers, collaboration, benefits, ability to grow and learn new things

Cons

Pros likely outweigh any cons

5.0

Sep 17, 2025

Review

Operations technician

Recommend

CEO approval

Business Outlook

Pros

Great people to work with Great managerial staff Excellent work environment

Cons

I do not have any cons.

TierPoint Response

6mo

Thank you for stopping by our Glassdoor page! We are glad to hear you are having a great experience with TierPoint, from your coworkers to your work environment. We appreciate your feedback and all you do for TierPoint!

5.0

Jul 25, 2025

Just Keeps Getting Better

Vp client implementation

Recommend

CEO approval

Business Outlook

Pros

Teamwork is the backbone of our culture. Work/Life Balance is exceptional. Latitude for strategic execution. Supportive and enabling SVP/C-level leadership. HR are powerhouse organization.

Cons

Extremely hard to find cons.

TierPoint Response

10mo

Thank you for stopping by our Glassdoor page! We're thrilled to hear that you value the strong sense of teamwork and supportive leadership that define our culture. It's also great to know that our commitment to work-life balance and our HR team's dedication are making a real impact. Thank you for all you do for TierPoint!

Viewing 1 - 3 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Talent Business Partner