Valvoline Reviews | Glassdoor

Valvoline Reviews

Updated May 17, 2018
313 reviews

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3.6
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Valvoline Chief Executive Officer and Director Samuel J. Mitchell, Jr
Samuel J. Mitchell, Jr
43 Ratings

313 Employee Reviews

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Pros
  • Slight opportunity for advancement (in 9 reviews)

  • The only pro I can muster up is you do eventually learn a lot of neat things (in 7 reviews)

Cons
  • long hours with little recognition (in 24 reviews)

  • Other locations are great to work at, but I got stuck in a crap location that upper management didnt care about (in 12 reviews)

More Pros and Cons

  1. "Csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - "THE CSR" in Cincinnati, OH
    Current Employee - "THE CSR" in Cincinnati, OH
    Recommends
    Positive Outlook

    I have been working at Valvoline full-time (More than 3 years)

    Pros

    Great training great hours the company really values their employees it is a awesome place to be a part of you can actually get your own store if you work for it. Really really great place to work at !

    Cons

    You get good pay hourly however i wish there was a way i got paid some commission end or some kind of kick back on the extra services sold. But there isn't any real con, once again great company

    Advice to Management

    Keep the superpro going and making sure everyone stays safe


  2. "Good learning opportunity, always understaffed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Center Manager in Eagan, MN
    Former Employee - Service Center Manager in Eagan, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Valvoline full-time (More than 5 years)

    Pros

    You are always surrounded by car enthusiasts and learn more about the industry and cars in general every day. The guys I worked with were great. I went from being a car driver to being a car guy in about a year and now its just part of my personal identity. With on the job training I was promoted 4 times in 3 years and eventually ran a location making a little over 50k/yr after bonuses. Thats not bad for someone with no college degree, previous management experience, or previous automotive experience. After you're in that management position, you get to focus on training and educating new employees which I found to be really rewarding.

    Cons

    In order to have any time to do administrative tasks, staffing has to accommodate for the manager's absence. Almost every store in my state was perpetually understaffed which made this unlikely to make happen and leave my employees overworked.
         I regularly worked 60+ hours a week for months on end before they would get me a new guy to train; over 3 years as an SCM and I probably put in close to 4.5 years of full time work.
         I generally felt underappreciated for the hard work I'd put in. At one point my location held down rank #1 on almost all of their customer service metrics for a few months and the only comment I got from my boss was literally, "What about your sales?"

    Advice to Management

    Hire more people and change SCM role to hourly so that they are eligible for overtime. I would still not have enjoyed 65 hour weeks but at least it wouldn't be borderline slave labor. If VIOC had to pay overtime to managers today, they would hire 2 new technicians for each store by the end of the week.

  3. "Poor Management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Valvoline full-time

    Pros

    Higher up management was great

    Cons

    Store management was terrible. Under qualified

    Advice to Management

    Fix in store management


  4. "Pros and Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Michigan in Kentwood, MI
    Current Employee - Michigan in Kentwood, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Valvoline full-time (More than a year)

    Pros

    Shedules are given 2 weeks in advance with flexibilty. Pay is okay

    Cons

    If there are many cars everyone is rushing and tension builds up between coworkers.

    Advice to Management

    N/A


  5. "VIOC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Technician
    Former Employee - Service Technician
    Neutral Outlook
    No opinion of CEO

    I worked at Valvoline part-time (Less than a year)

    Pros

    Good co-workers
    Management listened, incentivized us
    Many positions and certifications to get to
    Easy to understand and helpful training

    Cons

    Can be hot
    Messy
    Customers can be rude (an issue wherever you work really)


  6. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASCM II in Nashville, TN
    Current Employee - ASCM II in Nashville, TN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Valvoline full-time (More than a year)

    Pros

    Training, career advancement, understanding corporate world.

    Cons

    Gotta kiss rump or give a sob story to get promoted quickly. Customers are always right even when wrong.

    Advice to Management

    Communicate with people. Don't be a Chihuahua.


  7. "Physically and emotionally draining"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Technician
    Current Employee - Certified Technician
    Doesn't Recommend

    I have been working at Valvoline part-time (Less than a year)

    Pros

    Flexible enough schedule, decent pay, easy to move up/get promoted

    Cons

    Draining, lazy employees and management, no accountability, unfair treatment of certain employees based on how well they make money, rude manager, treated and talked to differently because of my open Christianity, because I’m a female, and because I’m young (17).

    Advice to Management

    Give more accountability to your store managers, ensure PROPER training is being done, be more attentive to your employees and make sure that your store managers are trained on HOW to treat their employees

  8. "High respect and admiration for this company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technician in Manchester, NH
    Current Employee - Senior Technician in Manchester, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Valvoline full-time (More than a year)

    Pros

    Friendly environment. Great benefits. Chances to grow.

    Cons

    Fast environment. High stress work pace.

    Advice to Management

    Keep up the good work.


  9. "assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Valvoline full-time

    Pros

    laid back atmosphere opportunity for growth

    Cons

    there is no life always there

    Advice to Management

    don't take everything personal


  10. "Solid & structured company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Chester, OH
    Former Employee - Anonymous Employee in West Chester, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Valvoline full-time (More than 5 years)

    Pros

    Good company to learn skills and decent advancement opportunities. Raises aren't that great. Fun extras like Valvoline merch, catered lunches, holiday parties. Good team members to work with.

    Cons

    Terrible health insurance. Lots of corporate changes in 2017 resulting in less benefits, splits of companies, etc.

    Advice to Management

    Give on-site management more ability to run their location without the red tape.


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