There are newer employer reviews for Hampton Inn
There are newer employer reviews for Hampton Inn

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Not a good place to work

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Guest Service Representative in Saint Augustine, FL
Former Employee - Guest Service Representative in Saint Augustine, FL

I worked at Hampton Inn

Doesn't Recommend
Doesn't Recommend

Pros

I'm sure other Hampton Inns are great places to work. You have a lot of downtime. I usually play computer games.

Cons

It was the company I worked for. They had no employee moral or respect. The pay was low due to a 10% pay cut, which no one has yet (2 years later) has gotten back, which means no one in the company full of 20 or so hotels has gotten a raise in the last 2 years. Management treats you poorly, and unless the hotel is losing money they dont care about any problems.

Advice to Management

Care more. That's all. All's you have to say is I want to help make this a nice place to work. But you will never because all you need is a warm body.

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  1. Senior Mgmnt needs trained

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sal; Es Marketing in Deadwood, SD
    Former Employee - Sal; Es Marketing in Deadwood, SD

    I worked at Hampton Inn

    Doesn't Recommend
    Doesn't Recommend

    Pros

    benefits of brand, in-house benefits for management, easy hotel to sell

    Cons

    poor communication with upper mgmnt, no training, no job performance reviews, no raises, excepted to work average of 50-60 hours weekly, including other departments

    Advice to Management

    need job descriptions, allow for family time, communicate with employees through departmental meetings. Give employees incentives, bonuses. give performance reviews with raises based on performance (not just a review year after year).

  2. Helpful (1)

    Not a bad job for a college student, but definitely not a good career choice for a competent individual.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Supervisor in Coralville, IA
    Current Employee - Front Desk Supervisor in Coralville, IA

    I have been working at Hampton Inn

    Pros

    The pay is fairly good in comparison to other entry-level service industry jobs, and the pay raise that accompanied the promotion to supervisor far outweighed the additional workload. Scheduling is fairly flexible as well, depending on the current staffing levels.

    Cons

    The main issue is the lack of effectiveness of all levels of management, from the property level on up. The local managers typically have their hands tied by the management of the independent operating company and the brand. Upper-level management tends to hire people who are willing to be told what to do as local managers, so the property-level management ends up being a group of pushovers who are very poor managers.

    Advice to Management

    You cannot expect to keep your thumb on everything that happens by hiring a bunch of worthless individuals to work under you and run a successful business at the same time. Incompetent managers and employees don't mix well with truly good companies. Your best option is to let go of your authoritarian approach to management. You might be surprised at the success you'll have.

There are newer employer reviews for Hampton Inn
There are newer employer reviews for Hampton Inn

See Most Recent

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