Rackspace
3.8 of 5 401 reviews
www.rackspace.com San Antonio, TX 5000+ Employees

401 Employee Reviews (View Most Recent)

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6 people found this helpful  

A great company with some great achievements and great problems.

Windows Systems Administrator III (Current Employee)
San Antonio, TX

I have been working at Rackspace

ProsCo-workers for the most part are some of the most technically talented in the business. Senior Leadership and our CEO is very optimistic and visionary and you can't help but love the guy because he has a great personality. Free Drinks. Casual Dress Code. and Friends and Family policy.

ConsSalaries are under the industry average for just about every position. The only reason we retain any talent is due to the poor economy and nice culture. Stock Options/raises/bonuses are a joke for support floor Rackers if they are available at all. The new middle management layer has done more damage than good. Many do not understand the responsibilities of the Rackers they manage and this causes confusion and poor performance reviews based on ignorance and reading statistic spreadsheets. Nobody on the support floor seems to be appreciated at all anymore due to the disconnect between mid management and Rackers...even though Upper Management says we are the secret sauce.

Advice to Senior ManagementPlease stop hiring more mid-managers and use the money to hire more support floor Rackers to keep Fanatical Support alive. Treat your Senior Rackers like they are worth gold..because they are. Give everyone a defined path of career advancement and please keep salaries at the industry average so we can hold on to the people who helped make Rackspace a great company to work for.

Yes, I would recommend this company to a friend

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1 person found this helpful  

The company has great promise

Systems Engineer (Current Employee)
San Antonio, TX

I have been working at Rackspace


Pros: - Casual work environment - Great people - Excellent place to learn and grow as an… Cons: - People/teams are often not held accountable to fix their mistakes - Currently struggling with maintaining their… Advice to Senior Management: Instead of just promoting people to a higher level in their… Yes, I would recommend this company to a friend More

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2 people found this helpful  

Fanatical

Anonymous Employee (Current Employee)
San Antonio, TX

I have been working at Rackspace


Pros: Amazing place to work. Flexible. Possesses an awesome Culture. And our customers… Cons: With great culture unfortunately comes cliques, favoritism, and unfairness at times. A… Yes, I would recommend this company to a friend More

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Rackspace – Why Work for Us?

Rackspace Hosting is the world’s leading specialist in hosting and cloud computing. The San Antonio-based company provides Fanatical Support® to its customers, across a portfolio of IT services, including Managed… Full Overview

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