There are newer employer reviews for Rackspace

7 people found this helpful  

Great place, but some aspects are hyped up.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee in San Antonio, TX
Former Employee - Anonymous Employee in San Antonio, TX

I worked at Rackspace

Pros

Technical people are looked upon favorably.
Lots of opportunity to advance skillset on the job.
You can actually reach upper level people (CEO, chairman, etc).
There is indeed free soda, coffee, and tea.
It seems that leveling up within a position is quite consistent and regular (e.g. support 1 -> support 2).

Cons

Gym is composed of solely of machines and dumbbells (no barbells for people who want to lift weights).
The "cafe" mentioned is non-existent as far as I can tell.
Free snacks is limited to apples and bananas.
There is no official carpool program, although they list this as a perk (in fact, from what I observed there is no employee carpool, just friends who carpool).
Rackspace University is geared towards IT and Management/Business, with other classes taking a backseat or not being held.
On-site health services means free health screenings every so often.
Career progression can be slow if you want to move up positions (e.g. support -> network).

Advice to ManagementAdvice

I notice that the company is being run in such a way that it seems that the primary intent is for execs and other leaders to be able to exercise their stock options and sell at a good price, while at the same time giving employees a poor stock purchase plan. I think one of the biggest pieces of non-financial evidence is the fact that Napier spends a lot of time courting the media. This makes me feel unsure about the future of the company and whether leadership and employees interests are aligned.

Recommends
Disapproves of CEO

489 Other Employee Reviews for Rackspace (View Most Recent)

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  1. 1 person found this helpful  

    The company has great promise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Systems Engineer in San Antonio, TX
    Current Employee - Systems Engineer in San Antonio, TX

    I have been working at Rackspace

    Pros

    - Casual work environment
    - Great people
    - Excellent place to learn and grow as an individual
    - Lots of in-house training offered, some of it is excellent
    - The culture is amazing

    Cons

    - People/teams are often not held accountable to fix their mistakes
    - Currently struggling with maintaining their culture due to the large company growth
    - Losing a lot of talented people because of salary/compensation concerns

    Advice to ManagementAdvice

    Instead of just promoting people to a higher level in their current position, hire internally for the management opportunities that are available.

    Recommends
    Approves of CEO
  2. 3 people found this helpful  

    Good place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at Rackspace

    Pros

    - Casual dress
    - WFH opportunities
    - Flexible hours
    - Free soda & snacks
    - Breakfast and lunch always available on-site
    - Laid back atmosphere
    - Good compensation
    - Great managers and leadership
    - Passionate employees
    - Awesome support staff

    Cons

    - Distracting open-floor atmosphere...
    - Location is on the far east side of San Antonio...
    - They outsource work that could be done in-house

    Advice to ManagementAdvice

    Great management staff but sometimes they're overwhelmed. Perhaps more project managers would help? Better organization and clear direction to the all teams and departments would benefit this company by leaps and bounds.

    Approves of CEO
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