Rackspace

  www.rackspace.com
  www.rackspace.com
There are newer employer reviews for Rackspace

 

Good company with good benefits.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Lead Tech II in London, England (UK)
Current Employee - Lead Tech II in London, England (UK)

I have been working at Rackspace

Pros

Culture and people are excellent. Like minded staff, all young and vibrant. Great benefits, such as private medical aid fully funded by company, used to be free soft drinks and free food day, and fun events like dress-smart day and hawaiian day. There is lots of stucture and everyone knows what is expected, with lots of training given to bring employees up to speed.

Cons

Performance based on stats, based on how many tickets done compared to your peers. Management is strict on time keeping and lunch breaks. Canteen food expensive and not the greatest. Benefits given at the expense of low salaries, which most staff complain about.

Advice to ManagementAdvice

More compulsory training should be given to staff. More meetings between staff and mangement need to be conducted.

Recommends
Approves of CEO

504 Other Employee Reviews for Rackspace (View Most Recent)

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  1. 2 people found this helpful  

    Poor Talent Retention.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Linux Systems Administrator
    Former Employee - Linux Systems Administrator

    I worked at Rackspace

    Pros

    Colleagues are skilled and team oriented.

    Cons

    Bad compensation.
    No career advancement opportunities.

    Advice to ManagementAdvice

    Retain talent.

    Doesn't Recommend
    Approves of CEO
  2.  

    Room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rackspace

    Pros

    potential growth of the company / fast paced and a leader in the industry / financially stable / Young and energetic employee base

    Cons

    leadership is looking for outside talent and not promoting from within.

    Advice to ManagementAdvice

    outside leadership should live in the same city as the company's headquarters / stick to what lead to their success / improve work life balance among front line support and sales

    Approves of CEO
There are newer employer reviews for Rackspace

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