Rackspace
3.7 of 5 442 reviews
www.rackspace.com San Antonio, TX 5000+ Employees

442 Employee Reviews (View Most Recent)

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Good company with good benefits.

Lead Tech II (Current Employee)
London, England (UK)

ProsCulture and people are excellent. Like minded staff, all young and vibrant. Great benefits, such as private medical aid fully funded by company, used to be free soft drinks and free food day, and fun events like dress-smart day and hawaiian day. There is lots of stucture and everyone knows what is expected, with lots of training given to bring employees up to speed.

ConsPerformance based on stats, based on how many tickets done compared to your peers. Management is strict on time keeping and lunch breaks. Canteen food expensive and not the greatest. Benefits given at the expense of low salaries, which most staff complain about.

Advice to Senior ManagementMore compulsory training should be given to staff. More meetings between staff and mangement need to be conducted.

Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Poor Talent Retention.

    Linux Systems Administrator (Former Employee)

    I worked at Rackspace


    Pros: Colleagues are skilled and team oriented. Cons: Bad compensation. No career advancement opportunities. Advice to Senior Management: Retain talent. No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Room for improvement

    Anonymous Employee (Current Employee)

    I have been working at Rackspace


    Pros: potential growth of the company / fast paced and a leader… Cons: leadership is looking for outside talent and not promoting from… Advice to Senior Management: outside leadership should live in the same city as the company's headquarters / stick to… More
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