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3 people found this helpful  

Disney World for Techs - watch out! there is dark side

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Senior Manager  in  San Antonio, TX
Former Employee - Senior Manager in San Antonio, TX

I worked at Rackspace

Pros

Fun People
Casual dress
BBQs
After hours activities
SA Fun! (email lists)

Cons

Below average pay, managers go out of their way to low ball new hires, new hires don't understand that they it's very difficult to get pay increases above 6%/year (negotiate hard before you are hired, demand a 6 month pay review and get it in writing)

No stock options or grants from front line Rackers (yet senior leaders sell millions of dollars bi-yearly)

Cut throat middle managers who make false promises

The Mall, toys at work, flags, fun and games and everything else that makes up 'Rackspace Culture'is is a big mirage to keep happy... even though you are paid below market, asked to work long hours, and not receiving thousands of dollars of company stock that your counterparts at competitors are receiving. Rackers don't leave because they love Rackspace, managers go out of their way to keep Rackers happy.

Note: Promoting and pay increases is negative measure on Rackspace Managers.

Advice to ManagementAdvice

CCMS is huge example of career minded middle managers who went behind closed doors and didn't engage support rackers for input. Whats worse is they spoon fed a lie. Hopefully the negative NPS scores will bring some attention

Stock grants for front line rackers, rackers can't afford to buy a house let alone, let alone save for retirement, 90% of support rackers live in apartments.

Doesn't Recommend
Disapproves of CEO

475 Other Employee Reviews for Rackspace (View Most Recent)

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  1. 1 person found this helpful  

    The culture is awesome.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Developer  in  San Antonio, TX
    Current Employee - Software Developer in San Antonio, TX

    I have been working at Rackspace

    Pros

    My team is made up of great guys. We have a lot of fun while doing our jobs. We dress anyway we like. Very flexible hours. Great benefits package. Lots of interesting people. Many perks. Team outings. Free beverages. Snack closet. Great culture, awesome co-workers, teamwork, competence, results oriented, work/life balance, knowledge. Very fun! Outings. Career growth. Professionalism. Racker radio! Company has good faith in it's employees.

    Cons

    Some lack of organization due to very fast growth of the company. A bit of lack of company standard processes and practices.

    Advice to ManagementAdvice

    To much trust in employees can also have a downside. Some processes should be standardized and automated to improve efficiency (i.e.: Software development and testing environments setup.)

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Fanatical!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at Rackspace

    Pros

    -Great culture (people and environment)
    -Solid Financials (security)
    -Strong Analysts ratings
    -Good Customer Scores (net promoter)
    -Progressive Technology
    -Great cost of living and no state tax
    -Hires the best of the best

    Cons

    -so fast paced and tons of change that is exciting, but also exhausting
    -high expectations
    -internal communication, but mostly because so faced pace
    -mindshare (needs to spend more $ on marketing-not on quality of brand which is awesome, but more on awareness of brand)

    Advice to ManagementAdvice

    Love that all the execs are on the floor, but they are not always around. Awesome when they are because the leaders fuel the environment. More vacation or sabatical program! :)

    Recommends
    Approves of CEO
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