What are perks and other benefits like at 829 Studios?

- The pay is decent - Fully remote

- Extensive, pointless interview process: You'll have to go through 3 pointless interviews. It doesn't take that long to decide if someone is qualified for the role especially given the work is simple work that anyone with internet access can learn. - Extremely low quality clients: Maybe if you're starting off in marketing this is fine, but anyone who has worked in marketing knows that taking money from every single company that gives you money for marketing services is an extremely bad idea. With 829 I've had to work with clients that didn't have a single clue what was going on, clients that didn't even know what services they were getting, and also the frequent client with an extremely tiny budget an unrealistic expectations. These things are all fine, but blaming your workers for not being able to figure out a way for a company with a $1000 budget to make $100,000 is insane, and the fact that 829 picks up clients like these says a lot about them. - Pointless training: 829 prides itself on this worthless online portal with worthless outdated training modules called Trainual. I'm almost sure this was created due to the Glassdoor reviews saying they didn't have any training at all for new hires, but this is DEFINITELY not a good solution. It's essentially just a poor mans version of Google that doesn't get updated, and as you can predict, once you get into the actual job 90% of the things there won't really help you that much. - Poor management: In my entire time of working at 829 I could probably count on my hands the amount of times I spoke to my supervisor. It honestly even seemed like it wasn't just the clients that didn't know what was going on, but also the team didn't have a slight clue what was going on. So many accounts I've been thrown that I had no idea what was going on, when I asked the team leads they didn't know either, and of course my supervisor wasn't anywhere to be found. Funny enough we also had a client that nobody knew what their product or service was until after the first month or two of signing them, I truly wonder who's singing these clients on without this information, and why are they so desperate to sign as many clients as possible. Clearly they have so many that the managers can't even be hands-on on accounts they're in charge of anymore, so maybe it's time to slow down and stop focusing on the fastest growing company awards. - Fake nice team: One thing I've noticed about 829 is they're really great at being a fake nice company where everyone fakes being friendly and happy to work with you, but behind the scenes they will be quick to tell everyone how much they dislike you or your work. I would have full 1 on 1 meetings with team members and I would get the biggest smile and great feedback, and then suddenly an hour later I would hear from someone else on the team that the same person left complaints that we could have just spoken about in the 1 on 1, but instead they'd rather make me look bad in order to get me off the team. If you want people to do better then learn how to be an adult and have a conversation with them. They also give the long scripted speech about how they're so nice and understanding of all kinds of people, but then they'll yell at you for not having a webcam on or wearing a jacket/hoodie when you're freezing. So much for being understanding. I also wasn't a big fan of the 14 days of PTO per calendar year, especially given the fact that you don't get it until the first of the year. Coming from other agencies, the benefits here were definitely the worst, and knowing you're going to be overworked, thrown a huge amount of clients for a small amount of money while a company makes millions it definitely feels disrespectful how little they give their workers. Too many red flags, run while you can.

The company offers a fast-paced environment where you can learn a lot quickly, especially if you’re early in your career. You’ll have the chance to work with a diverse mix of clients across various industries, which keeps the work interesting and dynamic. Many team members are smart, talented, and genuinely kind. While the benefits are fairly standard, the agency environment provides valuable exposure to different aspects of digital marketing and client services.

Since the company became private equity-backed, the culture has shifted significantly. Leadership appears more focused on maximizing output than supporting employee well-being. Long hours are the norm—many team members regularly work over 9-hour days and exceed 150 hours per month. The Paid Media, Project Management, and Account Management teams are consistently overworked with little relief. Favoritism is a persistent issue, with leadership frequently hiring friends or external candidates rather than promoting high-performing internal team members. Recognition for hard work is often lacking, and policies are enforced inconsistently depending on personal relationships. Despite messaging around “work-life balance,” employees are often told they’re underperforming and face job insecurity if they don’t meet unrealistic expectations. Turnover is high, with several employees leaving just months into their roles. Additionally, concerns around gender pay equity remain unaddressed, with many women being paid less than male counterparts in similar positions.

The company is growing fast and I have a lot of new teammates. I work with some interesting clients. There are growth opportunities all over the agency. Leadership is open to feedback and are transparent in company meetings. Benefits are great and affordable with new ones popping up each year. My favorite is Summer Fridays! I like my manager and team. We get together and it feels like a team even when work gets difficult.

It's performance marketing so you need to move fast. Don't always have time to focus in on specific tasks. Training as a new hire is lacking as you need to take on clients quickly. As I mentioned above, there are new teammates which is good but some of the legacy employees are resistant to change. This is getting better though because 829 continues to grow and needs outside experts to keep it up.

Good benefits. Interesting client portfolios.

Low salaries, limited PTO/flexibility, overtime everyday. They completely overwork their employees, basing availability on # of accounts not size or scope. This makes the team as a whole awful to work with, since many operators spent more time complaining about tasks and workload than actually working. "Brattiest" workplace by a landslide. Tons of processes take way too long and are unnecessary. Sales team is a mess, pitching things that make no sense and each account had to have contract changes of scope applied to it since the sales team just signs what they can. Not collaborative or cohesive.

Perks and benefits are a bright spot

Despite what recent leadership-written reviews may suggest "A Supportive and Worthwhile Experience" the web team does not seem to be growing, considering the company has just undergone its second round of layoffs in two years, largely under the direction of the new VP. Leadership often positions itself as collaborative and supportive, but in reality, feedback is only valued when it aligns with favored perspectives. Career growth is inconsistent and heavily influenced by internal politics. While the client work can be engaging, it’s frequently undermined by unclear direction and a lack of strategic leadership. Process improvements are mostly reactive, not proactive, leading to avoidable friction in day-to-day workflows.

-growth -interesting clients -smart, agile, professional, and kind employees (a must to work here) -open communication with managers and leaders -education and shared opportunities with other departments -summer Fridays and other benefits

-haphazard sales processes -turnover -high client volume per person -occasional quality issues due to lack of strategic thinking/no time

People are generally nice and consistent paycheck.

Leadership has inconsistent experience, poor benefits, inefficiencies left and right, tell you what they think you want to hear instead of facing uncomfortable truth of growth that needs to happen.