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      BT Group

      Engaged Employer

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      What are perks and other benefits like at BT Group?

      BT Group reviews

      Isn’t too bad

      Sales advisor
      Current employee
      Darlington, North East England, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, pay, pension, overtime

      Cons

      Strict targets to achieve, management aren’t great

      Good place to work

      Customer service
      Former employee
      Liverpool, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible working schedule, good benefits and pay. Options for progressions

      Cons

      Some managers can completely change your work experience at BT, some are great and some are too strict

      1

      Good company but very bad business unit

      Senior cloud engineer
      Former employee
      Bristol, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      BT overall company is good with good benefits and pension. Technology stack is fine as well.

      Cons

      The cloud units are really bad especially the old timers of BT who are in organisation from last 20 or more years they bully you rarely listen to your advises they need people who say yes to them and their old ways of working. Plus BT is firing people left and right in UK. Not a safe peaceful place to build a career.

      Racism and nepotism

      Cyber security analyst
      Current employee
      Birmingham, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Review of BT I’ve had the opportunity to work at BT for some time now, and while the company presents itself as a great place to work, I feel compelled to share my concerns about some underlying issues that ruin its reputation. On the surface, BT promotes a culture of inclusivity and diversity, boasting impressive employee benefits and a vibrant work environment. However, my experience has revealed a troubling reality beneath this glossy exterior. During my time here, I have witnessed instances of nepotism and a lack of transparency in hiring practices that are alarming. Senior management has repeatedly filled higher-level positions with existing white employees, often without ever advertising the vacancies. This practice not only undermines the morale of the team but also raises questions about the fairness of advancement opportunities within the company. As someone who has worked hard to build my professional credentials, qualifications, and experience, it is disheartening to see that these factors often go unnoticed in favor of personal connections and familiarity. Despite having the skills necessary for leadership roles, many employees from diverse backgrounds find themselves overlooked, creating an environment where talent is not the primary criterion for advancement. Moreover, there is a troubling culture of racism that seems to permeate various levels of the organization. Many colleagues have shared their experiences of feeling marginalised or discriminated against, and it’s become increasingly clear that this is an issue that needs urgent addressing. While I value my work and the relationships I’ve built, I believe it’s crucial for BT to confront these issues head-on. A commitment to genuine inclusivity and fair hiring practices is essential not only for the wellbeing of the employees but also for the company’s long-term success. In conclusion, if you’re considering joining BT, be aware that while it may seem like an appealing workplace, the underlying issues of racism and nepotism must be taken seriously. Change is necessary for this company to truly live up to its values and provide an equitable environment for all employees.

      Cons

      Poor management at this site.

      3

      Okay place to work

      Contract manager
      Former employee
      Manchester, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits including a very good pension

      Cons

      Underpaid vs the sector in general

      Great

      Programme manager
      Current employee
      Birmingham, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team interesting work and comes with some good benefits

      Cons

      3 day office week whereas other companies offer flexible working

      If management is nice it’s great

      Costumer service
      Current employee
      Debrecen
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, kind colleagues and flexibility for parents.

      Cons

      They are very greedy with salaries. Internal salary-insecurity. Meaning you can’t share what you earn with your colleagues cause payments aren’t fair.

      Company in decline

      Sales representative
      Current employee
      Glasgow, Scotland
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits including free broadband and discounted mobile and TV packages, share options

      Cons

      Working for BT used to mean doing the right thing for the Customer, making sure that they had the right products and services for their household needs. Now it's about doing the right thing for the advisor and managers bonus at the expense of the customers' needs and satisfaction

      BT

      Business development manager
      Former employee
      Leeds, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and flexibility where available.

      Cons

      No company car or mileage.

      Great for building a career

      Head of security
      Former employee
      Leeds, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job security – Big, established employer with stable revenue streams. • Solid benefits – Good pension, decent leave, and often flexible working options. • Career mobility – Loads of internal roles; you can move across teams, tech, and management. • Training & certifications – Usually supportive of professional development (especially in security, networks, cloud). • Work–life balance – Most roles are structured, with predictable hours. • Large-scale projects – Chance to work on national-level infrastructure, broadband rollout, etc.

      Cons

      Bureaucracy – Big corporate = layers of process, slower decisions. • Pay can lag market – Especially for specialist tech/security roles compared to private sector or fintech. • Legacy systems – Some areas still deal with old tech and slow modernisation. • Restructures happen – Organisational changes can be frequent, which some people find draining. • Career progression can be slow – Particularly if you’re aiming for leadership roles. • Culture varies by team – Can really depend on your manager and business unit.