Pros
-if you work hard the managers are wonderful people
-i felt like my coworkers were my family, still love them
-paid break
-employee meal
-felt my hard work was appreciated
-had some very kind regular customers
-good pay for the work you do as a part time high school student
-good management
-they still give me discounts when i come in for food even though its been almost 3 years since i quit
-good opportunities to become a manager
-some benefits even for part time
Cons
-customers tend to be rude or argumentative (non-regulars)
-the volume of online orders was too much stress, which is why i quit
-store gets busier than it can handle and bites off more than it can chew (this is why the customers have short fuses)
-closing often took longer than expected
-sunday was the bane of my existence
-no take-out only policy 15 mins before close, meaning people can sit down 1 minute before close
-stressful environment (but it can be managed)
-sometimes there is drama, i recommend staying out of it if you want to keep the job