now
Thank you for taking the time to share such a candid and detailed perspective. Hearing from long-tenured Experience Curators is especially important to us, and we appreciate the care that went into this feedback.
We are glad you called out the strength and integrity of your co-curators. Our people truly are the heart of Coury Hospitality, and strong teams are what carry us through change.
We also recognize the concerns you raised. As we grow and evolve, we are actively working to improve how we plan, communicate, and resource our teams so that roles and expectations feel more stable. This includes strengthening leadership development, clarifying accountability, and building systems that allow teams to focus on long-term success rather than short-term fixes.
We know progress takes trust, and trust is built through follow-through. Feedback like this helps guide that work, and we appreciate you taking the time to share it.