What are some insights into the strategy or vision at GetHarley?

- Noticeable cultural improvement over the past year or so - Leadership more focused on staff wellbeing, communication and cross-functional collaboration - Clearer expectations and more achievable targets than before - Smaller, close-knit team with strong collaboration and shared goals - Positive team morale and supportive colleagues - Stunning new office

- Leaner team means everyone carries significant responsibility - Ongoing need to maintain focus on culture as the business grows - Continue to work on improving target setting to make them more realistic

There were so many lovely and talented people within the company

I rarely write reviews, but I feel compelled to warn others considering a role at GetHarley. While the company presents itself as mission-driven and ambitious, the internal reality is far from the polished image. The culture is toxic, marked by micromanagement, lack of psychological safety, and a leadership team that discourages independent thinking. There are no strategies behind any of the numbers, decisions are made with little consultation or logic, If you bring alternative perspectives or challenge the status quo, you risk being sidelined or completely ignored. There is a clear culture of favoritism, and promotions or influence are often based on proximity to leadership rather than merit or performance. Creativity, autonomy, and collaboration are stifled. Talented people either burn out or leave quickly — and many do. Despite the external hype, the internal dysfunction is hard to ignore. I would advise anyone considering a role here to ask tough questions about team turnover, leadership accountability, and decision-making processes during the interview process. This company is not a healthy environment for high performers who value transparency, fairness, or professional growth

1. An original business model transforming a big industry for the better. Skincare is also very fun! 2. You will have impact immediately. 3. They really believe in pushing you to be better and have a ‘progress over perfection’ mindset 4. Extremely customer centric. Customers love the company 5. Leaders are smart, committed, authentic and fair. This is a flat organisation where people are very good at their work but humble and curious with no politics

1. Big goals, lean mentality so there is always more to be done. Sometimes you can feel like there are too many things to do at once but managers will help prioritise workload if you raise your hand 2. Things move at a very fast pace, it keeps you on your toes 3. High expectations and you have to bring your A game always (and you feel like you want to bevause everyone around you are pretty great!) but it can feel a bit relentless sometimes during peak periods for some