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      Helzberg

      Engaged Employer

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      What is the salary like at Helzberg?

      Helzberg reviews

      Can’t support a family

      Sales associate
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’ll be a lifelong Helzberg customer, they have wonderful products, and you get a great discount on everything as an employee.

      Cons

      They pay minimum wage (or a dollar or 2 above it) but expect top results while paying a “commission” that should be a joke from a comedy routine. Comission rate was never discussed during my interview process other than “that’s where you make the money”. It’s my fault for not asking, but I was APPALLED when I found out. They give you HALF OF A PERCENT until you meet your monthly goal (typically upward of $40,000+) and then you have 1% for everything above that. Calling that a commission is insulting when I’m being paid minimum wage but expected to push the most expensive products, gather clients for shows, be aware of my surroundings at all times, sell their credit card, sell their warranty, add on extra products, spend time with the client in front of me but not too much time, get extra repair dollars, etc. There’s absolutely no incentive in half of a percent. Store management was poor, regional management was wonderful.

      Great discount, Low pay, high sales goals

      Sales associate
      Former employee
      Cypress, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      Higher executive management was extremely kind and supportive. The employee discount is amazing. Training was very thorough.

      Cons

      Base pay is well below adult livable wage. Commission is only earned passed a certain (high) tier point. They had a strict harassment policy & procedure however when a complaint is made, they don’t follow protocol.

      Wonderful Place to work, needs better wages.

      Sales representative
      Former employee
      Houston, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      The environment is a positive one, at least in my experience. We all worked very well together as a team and were knowledgeable about each other’s strengths as closers. The company is willing to invest in furthering your education within the industry.

      Cons

      The hourly rate is definitely not sustainable in today’s economy, especially if you’re not able to make commission. If you’re stellar at your job, you’re expected to do everything everyone else is falling short on. Work life balance is hard to find here.

      avatar
      Helzberg Response
      now
      Thank you for taking the time to provide us some feedback. We are glad you enjoyed your time here, and appreciate the constructive criticism.

      Not a good experience

      Manager
      Former employee
      Portland, OR
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers employee discount on merchandise

      Cons

      Long hours (holiday and weekends required) Very low pay

      avatar
      Helzberg Response
      now
      We appreciate your feedback, thank you.

      A wonderful experience

      Assistant manager
      Current employee
      Paramus, NJ
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay. Good benefits. Great leadership. Positive environment. A lot of support from upper management.

      Cons

      Cannot think of any. If you are willing to work it’s a great opportunity.

      avatar
      Helzberg Response
      now
      This is great to hear! Thank you for taking the time to leave a review.

      Great discount, Low pay, high sales goals

      Sales associate
      Former employee
      Cypress, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      Higher executive management was extremely kind and supportive. The employee discount is amazing. Training was very thorough.

      Cons

      Base pay is well below adult livable wage. Commission is only earned passed a certain (high) tier point. They had a strict harassment policy & procedure however when a complaint is made, they don’t follow protocol.

      Good

      Sales associate
      Former employee
      Smithtown, NY
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, discount, nice people, far

      Cons

      Long hours, low pay, hard

      avatar
      Helzberg Response
      now
      Thank you for taking the time to leave us a review, we appreciate your transparency with your pros and cons.

      ..............

      Anonymous employee
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      100% Remote work from home

      Cons

      not enough pay no room for advance

      avatar
      Helzberg Response
      now
      Thank you for taking the time to leave a review. Please reach out to your manager or HR for development and/or growth opportunities within the organization.

      Poor upper management

      Store manager
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is competitive with chances to get bonuses.

      Cons

      High pressure with consistency. Changes weekly. No days off without phone calls, text. Pressure customers or guilt people to buy.

      it was a fun place

      Director of operations
      Former employee
      North Kansas City, MO
      Recommend
      CEO approval
      Business Outlook

      Pros

      great people fun environment Easy going

      Cons

      low increases low pay low bonus

      avatar
      Helzberg Response
      now
      Thank you for sharing your feedback about your experience at Helzberg Diamonds. We're glad to hear that you enjoyed the positive and fun work environment with great people. Your insights are valuable as we continuously strive to enhance the overall experience for our team members.