What are perks and other benefits like at Hero Headquarters?

Thank you so much for taking the time to share this—it really means a lot. We're so glad you're feeling the support, flexibility, and energy of the amazing team we’re lucky to have here at Hero. It’s people like you who help make the environment so positive and uplifting, and we’re grateful for everything you bring to the team every day. We’re really proud of the culture we’ve built together and are always looking for ways to keep making Hero an even better place to work. Thank you for being such a valued part of the team!

Thank you for your feedback. We're sorry to hear that your experience at Hero didn’t meet your expectations. The role of First Aid Trainer at Hero is one that comes with significant responsibility and impact, given the nature of the work we do in the community. We acknowledge that the role can feel demanding at times, and that it’s not suited to everyone’s preferred working style. We also recognise that the experience of office-based and educator roles differs due to the nature of the work, and we continue to look for ways to support and recognise both teams in ways that reflect their unique contributions. We are always working to close the gap where we can between the office and trainer experience, while also recognising that—like all roles—each comes with its own set of pros and cons. As business owners, it is disheartening to hear that this was your experience, especially when our genuine goal is to create a happy, engaged, and purpose-driven team who feel connected to the impact they make every day. Appreciate the feedback and will endeavour to continue to improve the experience we provide to our wonderful team.