Pros
Defense: Certain partners are laid back, helpful, and kind. Depends on the team. Ok work-life balance and benefits. Lots of fun firm events, and supportive co-workers. 30-40 case load (though higher if you're competent). Opportunities to work abroad (secondment program). In-house CLE opportunities. Nice Office Space. Hybrid work schedule.
Cons
Somewhat of a "gunner" culture among associates. Teams are siloed based on partners they work for. Poor communication with policies/procedures. Management puts up a front that they care about well-being and work-life balance but it's all b.s. - they only care about billing. Billing can be a nightmare and difficult to hit at times. Certain carriers cut like crazy and you're expected to do your own appeals (which takes a lot of non-billable time to correct). You end up self-cutting hours or partners cut them for you just to avoid appeals - impacting overall hours. Bonus/salary tied solely to billing - doesn't matter how good your work product is or how hard you work. A lot of Partners have laissez-faire approach and tend to be unresponsive. They then come down hard when things fall through cracks. Assignment system for Support Staff/Paralegal system is confusing and dysfunctional. Some support staff are actively hostile or just don't do the work (though I believe its because they're overworked). Overall diversity of the firm is lacking - especially among management.