What is the hiring process like at Loopio?

The culture promoted during interviews did not align with my experience after joining the company.

Loopio strongly emphasizes its culture and values during the interview process, and these are presented very positively. However, my experience after joining did not align with what was communicated. There was a significant gap between the culture that is promoted externally and the reality of day-to-day working inside the organisation. Decision-making regarding people and roles often felt abrupt, with limited transparency and inadequate time given for employees to adjust or improve. The approach came across as more transactional than people-centric, which was disappointing given the company’s stated values. Additionally, the Senior Leadership Team did not demonstrate the level of support, empathy, or accountability that one would expect, especially during challenging situations. This lack of consistency between messaging and actions made it difficult to build trust and feel psychologically safe at work.

- Open dialogue with Management! Speaking with candor from the CEO to my direct Manager! - Supportive and masterful team members! Everyone is so collaborative and skilled in their own disciplines - Totally remote work! With such flexibility it's easy to dive right into my craft and not have to worry about making my train to commute home!

- Reorg early in my tenure here, will miss my hiring manager and team members but am thrilled by how engaged our new management and team is!

- Some team members and managers are genuinely exceptional - Generous paid time off - Remote friendly

- Two rounds of layoffs occurred within a short timeframe despite management assurances - The interview process is long and demanding, yet leadership may still terminate individuals months later - Despite reduced headcounts, directors and managers are expected to maintain the same workload - There's a lack of clear product vision and leadership direction - Leadership often takes the backseat - Teams experience significant friction due to leadership defending siloes rather than improving collaboration - The C-Suite is out of touch with employees' experiences and concerns - Despite low morale, the focus remains on DEI surveys rather than addressing fundamental issues - Lengthy IT approval processes and turnaround times hinder productivity - Some teams produce subpar work due to outsourcing, with leadership failing to hold them accountable