What is the salary like at Moneypenny?

Office is not too bad

Click, poor pay and benefits

Provides a great base pay

Can be a stressful job

Nice office, pizza parties, free turkey at Christmas

Poor pay, little to no benefits, don’t appreciate existing staff, don’t expect any form of pay rise or progression, no transparency

Good benefits Nice office Decent salary for what is expected

Company changed very quickly to pushing for calls to be taken and getting people quickly seen to rather than caring about quality like they sold to their clients Office atmosphere can be very clicky

Great work environment, and for what is required the PA pay is a good level.

3 paid sick days a year and your are scored on your sickness by a system, I know is used in other companies but it is not the best.

Nice office and some people are nice

Bad pay Unreasonable hours No progression Management is rude

Great building, car parking, call handling system. Have made close friends. Still has potential to be a great employer

Revolving door of senior management continues. Several senior longstanding members of staff have been removed over the last year, their replacements are not an improvement. Nature of the business is taking calls so absolutely no issues there. If we're busy it's par for the course but quality of call taking and messages is still taking 2nd place to speed and throughput. Company talks about caring for mental health but this is not backed up by T/Ms or BTMs. Colleagues have asked for help/support but none given. Sick pay for 3 days isn't great but the Bradford score hits you when you down. Disciplinary procedure kicks in very quickly. Result is people come into office when contagious, more staff get ill. If allowed to recover without threat of a warning etc would have a more motivated staff. Not being paid for 4+ sick days makes it incentive enough to get back to work. Training sells this wonderful relationship to build with your allocated clients, but much of the satisfying elements of the PA role have been eroded over the years. Pay has increased but not enough to keep pace with our bills, effectively going backwards.

Nice, Subsidised lunches. Great Building.

. Long durations requiring concentration. . High volume of non-stop calls. . Stats driven (Inc. How long you go to the toilet for). . Long hours (6 days per week when you have to do a Saturday). . Pay is just above minimum wage.

money was good but tedious

boring and can be isolating

Above minimum wage at best

Everything, environment, pay, care for employees