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      OSB Group

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      How are career development opportunities at OSB Group?

      OSB Group reviews

      Great Company to work for

      Training and competency
      Current employee
      Chatham, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company Values, Really career progression orientated and great development opportunities. Clear and visible management structure and great access to management . Great employee benefits. Really competitive salary Hybrid working options Clean offices, Free fruit, coffee and tea.

      Cons

      No cons from my perspective

      1
      avatar
      OSB Group Response
      now
      Thank you for your wonderful review - this is great to read! Also, who doesn't love a free apple?!

      Great company culture with opportunities for career progression

      Anonymous employee
      Current employee
      Wolverhampton, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Leadership is focussed on walking the talk and doing what is right for the customers and colleagues; - Colleagues and their opinions are not only valued but also stimulated; - Energised environment which promotes continuous improvement and constantly challenging the status quo; - Great place to work and develop your career as your contributions will be noticed.

      Cons

      - Systems are somewhat outdated but company is going through a transformation programme to modernise them all

      avatar
      OSB Group Response
      now
      Thank you for taking the time to share your experience at OSB! We’re truly pleased to hear your positive reflections on our company culture, leadership, and career development opportunities. It’s great to know that our focus on doing what’s right for both our customers and colleagues is being felt across the business, and we’re glad you find the environment energising and rewarding. We’re especially proud to hear that your contributions have been recognised! We also appreciate your honest feedback regarding our systems. You're absolutely right — we're in the midst of a significant transformation programme aimed at modernising our infrastructure to better support both our teams and our customers. Lastly, thank you for your advice on talent retention. We're actively reviewing and enhancing our retention strategies to ensure we continue to engage and support our people in meaningful ways. Please feel empowered to bring this to our leadership sessions we have been running in Wolverhampton or discuss any suggestions you may have to your People Business Partner. Thanks again for your thoughtful review — your input plays a valuable role in helping us improve and grow.

      Disappointing

      Mortgage underwriter
      Current employee
      Wolverhampton, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are the heart of the business. Office has recently been renovated and is modern. Benefits outside of your salary are good. Underwriting team managers are brilliant.

      Cons

      Staff are consistently undervalued, and for the past two consecutive years redundancies have been carried out under different labels, yet the end result has been the same. Salaries are not competitive compared with other specialist lenders, and the recent underwriting salary “rebenchmarking” only highlighted this further. Some employees received no adjustment at all because their April increase had already pushed them just above the new baseline, while others received around £1,000 — which felt more insulting than supportive. Despite reassurances that roles were secure, more than 50 people were made redundant only three days later. We are regularly told via internal updates that the business is performing well and in line with expectations, but the actions taken paint a very different picture. Career progression is also limited, with a mandatory two–year minimum in your current role before you can even be considered for promotion. I was genuinely excited to build my career at OSB, but both myself and many of my colleagues in underwriting have been left disappointed and are now actively exploring opportunities elsewhere.

      2
      avatar
      OSB Group Response
      now
      Thank you for taking the time to share such detailed feedback. We’re pleased to hear that you find the team, environment, and wider benefits positive, as well as the support from your managers. At the same time, we recognise and take seriously the concerns you’ve raised around pay, career development and the impact of recent changes. Our industry continues to evolve rapidly. Customer needs are changing, we’re developing and deploying new technology, and we are challenging ourselves on the complexity of our processes. We encourage you to discuss your concerns directly with your line manager or reach out to your People Business Partner to discuss further. Regarding your advice to management, we are committed to reviewing our processes to ensure they are as transparent, considered, and supportive as possible.

      DON'T GO

      Somebody
      Former employee
      Wolverhampton, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have some great people who work here and the benefits package is decent. This is where it stops

      Cons

      Working at OSB feels highly robotic. Conformity is rewarded, while individuality and challenge are discouraged. If you are willing to keep your head down and not question the status quo, you may well enjoy a long career here. Promotion does not necessarily come with fair financial recognition. As an employee, I felt undervalued and subjected to constant scrutiny, only to be offered £1000 on top of current salary for double the responsibility. Achieving a top bonus rating appears unrealistic unless you are willing to sacrifice a healthy work–life balance. The organisation puts significant effort into attracting talent, but lacks the structure, capability, and capacity to develop people once they join. Management training is inconsistent, and as a result, strong talent is frequently lost. Overall, OSB has been extremely disappointing. The company consistently overpromises and underdelivers. The image presented on LinkedIn around diversity, career progression, and development feels like a façade. Behind the scenes, there is a lack of clear direction, and expensive modernisation efforts appear poorly executed and financially draining. The organisation feels as though it is declining rapidly, and unless meaningful change is made, it risks losing even more capable people.

      avatar
      OSB Group Response
      now
      Thank you for sharing your feedback and for recognising the positive relationships and benefits you experienced at OSB Group. We’re sorry to read that other aspects of your time with us did not meet your expectations. As our business changes, we are constantly reviewing and enhancing how we support career development, leadership training, and reward, with the aim of ensuring that progression, performance, and compensation are recognised and rewarded; additionally supporting individuals with different working styles and career aspirations. We wish you all the best for the future and thank you again for sharing your perspective, which will be taken seriously as we continue on our Change journey.

      Non

      Mortgage loan officer
      Former employee
      Bengaluru
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great nothing much to say

      Cons

      No career growth in the company

      avatar
      OSB Group Response
      now
      Thank you for taking the time to leave us a review. We can see you that you worked in our OSBi office and are no longer part of the group. We would encourage you to get in touch with our People team in OSBi should you wish to discuss any of your concerns directly.

      Work culture

      Anonymous employee
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance Acceptable payment package Good diversity

      Cons

      People engagement is limited. Limited career progression Limited support and feedback

      1
      avatar
      OSB Group Response
      now
      Thank you for your review. We love that you have recognised us to be a diverse and inclusive employer - this is something we pride ourselves on. In terms of your cons, we would encourage you to speak to your People Business Partner who will be happy to discuss these with you.

      Excellent Company, Great Culture

      Anonymous employee
      Current employee
      Fleet, South East England, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remuneration is competitive. Standards are high, but colleagues appear to have a good work life balance and have good support from line managers. There is plenty of focus on career development for employees who seek progression. Senior management team is strong - they are accountable and deliver on promises. The working environment is very positive and inclusive - all employees are encouraged to make a constructive contribution. The company actively seeks to contribute to the community through initiatives such as volunteering, charity fund raising and food bank donations.

      Cons

      Some of the IT systems are dated, but there is an ambitious modernisation program underway and communication with employees with regarding progress is regular.

      avatar
      OSB Group Response
      now
      Thank you for your detailed review. We are proud of the pros that you have highlighted and always seek to ensure we offer our people a great place to work. We note the cons that you have raised, but agree that our ambitions with our Transformation programme make the future at OSB very exciting.

      An employer who consistently does the right thing for its employees

      Sustainability
      Current employee
      London, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fair reward and recognition Opportunities for those wanting to develop and progress Effort made to evolve and improve High degree of trust and flexibility

      Cons

      Better IT could significantly improve employee experience.

      avatar
      OSB Group Response
      now
      Thank you for your great review! It’s always a joy to hear when our values are truly felt across the business! We’re proud to be an organisation that puts trust, flexibility, and fairness at the heart of how we work, and it’s great to know that’s coming through loud and clear. We know that smooth tech makes a big difference to the day-to-day experience, and we’re actively working on improvements to help everyone stay connected and productive. Please check out the various IT hubs on OneSpace for regular updates.

      Do not recommend

      Financial support
      Former employee
      Wolverhampton, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are decent !

      Cons

      Micromanaging, Unrealistic workload, Favouritism, Redundancies, Snakes, Bad pay, Minimal career progression

      avatar
      OSB Group Response
      now
      Thank you for taking the time to share your experience - we really appreciate honest feedback. We're glad to read our benefits offering hit the mark! We take concerns around micromanagement, workload, and fairness seriously, and we’re committed to supporting and empowering our teams. Your advice to look after the amazing people we already have is spot on! This is something we’re passionate about doing every day. Please feel free to get back in touch with our People team if you wish to discuss your concerns further. Wishing you all the best in your next chapter.

      Overall good benefits but management needs a refresh

      Anonymous employee
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits package Hybrid working with some flexibility Nice offices

      Cons

      Limited development opportunities Leadership is a bit hit and miss, would benefit from new hires to bring in fresh ideas and strengthen the strategy

      avatar
      OSB Group Response
      now
      Thanks so much for your honest and balanced feedback - we’re really glad to read the benefits, hybrid working, and office environment are hitting the right notes! We also appreciate your thoughts on development and leadership. Bringing in fresh perspectives by working in partnership with our People team and diversity network is something we’re actively working on, and feedback like yours helps us stay focused on what matters most to our people.