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      PENNYMAC

      Engaged Employer

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      What are perks and other benefits like at PENNYMAC?

      PENNYMAC reviews

      Management is not the best

      Mortgage consultant
      Former employee
      Tampa, FL
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, salary, and work from home options

      Cons

      The poor leadership on management

      1
      avatar
      PENNYMAC Response
      now
      Thank you for taking the time to write an honest review of your experience working at Pennymac. We are glad to hear that you found the set schedule and flexibility to be a positive aspect of your job. However, we are sorry to hear that overall it was not the best fit for you. Your feedback will be taken into consideration and used as a means for improvement in the future. Thank you for sharing your thoughts and insights with us.

      Not too bad

      Shared services specialist
      Former employee
      Irving, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Employees, Cafe on site, good benefits, fun employee programs

      Cons

      no pay raises, hard to move up in company.

      The Good and Bad

      Project manager
      Current employee
      Moorpark, CA
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company offers good benefits and Penny pantry is great. Bonus are good. Management plays favors to there employees to promote.

      Cons

      Expect no salary increases in this company. You have to move departments to get raise or promoted.

      1
      avatar
      PENNYMAC Response
      now
      Thank you for taking the time to share your thoughts on our company. We appreciate your honest feedback along with the pros and cons you mentioned. Our company values open communication, and we take your advice seriously. We will continue to listen to our employees' feedback and work towards improving our communication channels. Once again, thank you for your honest feedback, and we look forward to continuing to learn and grow with you.

      Solid Entry Level

      Product analyst
      Current employee
      Cary, NC
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, decent salary, get autonomy on certain teams

      Cons

      Fully in office, C-Suite doesn’t seem to connect with employees, sometimes leadership doesn’t listen to ideas from lower level employees. Horizontal career movement is hard.

      avatar
      PENNYMAC Response
      now
      We would like to extend our sincere thanks for taking the time to share your thoughts and feedback about your experience with our company. We value all of our employees' feedback, and we appreciate your insights on the pros and cons of the company. However, we're sorry to hear about the lack of upward mobility in the company. We'll take your suggestion of asking for feedback from employees into careful consideration, and we'll make needed changes to ensure we're providing a realistic work environment for our Analysts. We understand that some processes here can be frustrating to you, but rest assured that we're working hard to improve in that area. At our company, we encourage our employees to be top producers by performing to the best of their abilities. Therefore, we'll examine the possibility of reducing micromanagement to boost productivity for all. Lastly, thank you for your willingness to learn and grow. We believe that a strong team is a team that is constantly developing, and we hope you find value in the resources we offer to help you succeed in your role.

      Good company to work for

      Mortgage loan officer
      Former employee
      Tampa, FL
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training and benefits, open communication with constructive feedback from management and a positive environment

      Cons

      sometimes have to work long hours

      avatar
      PENNYMAC Response
      now
      Thank you for taking the time to provide your honest feedback about your experience with our company. We are delighted to hear that you enjoyed working with us in your capacity and appreciated the friendly work surroundings. Indeed, we believe that a positive work/life culture is a crucial aspect of any successful business, and we are glad that you recognized our efforts in this regard. We understand the challenges that the mortgage lending industry can present, particularly when it comes to external factors such as interest rates. Nonetheless, we appreciate your candid feedback and have forwarded your comments in the hope to improve as we strive to provide an environment that supports engagement and growth. We are always willing to learn from our employees' experiences and suggestions. Therefore, we will continue to monitor the working environment, listen carefully to feedback, and make any improvements necessary.

      A company that does not harbor a healthy work/life balance

      Compliance
      Current employee
      Moorpark, CA
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The benefits are competitive -Full cafeteria with daily specials

      Cons

      -Terrible leadership -Terrible management -Terrible work model -Pay rate is well below industry standards especially compared to the cost of living

      2
      avatar
      PENNYMAC Response
      now
      Thank you for taking the time to share your thoughts about your experience working at Pennymac. We understand feeling disappointed in your compensation package. We have been growing our total rewards package (tuition reimbursement, charitable and volunteer matching programs, wellness programs, and increased paid time off) to continue to increase the value we provide our employees in this very competitive environment. Please know that we take all feedback seriously and are committed to providing a positive working environment for all of our employees. We value your willingness to learn and hope that you will continue to apply the skills and knowledge acquired during your time at Pennymac in your future endeavors. As an organization, we are committed to building an inclusive work environment where our people can grow their careers and directly contribute to the growth of the company. Our commitment does not mean we are perfect, Our managers and leaders are human just like the rest of us, however, our commitment does mean that we are diligently striving to do better. Thank you for being a part of our journey to excellence,

      Good pay and benefits, but disorganized processes hinder efficiency

      Marketing analyst
      Former employee
      Dallas, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits; worked hybrid. Friendly teammates.

      Cons

      Disorganized processes at times that led to double work or bottlenecks

      avatar
      PENNYMAC Response
      now
      Thank you for taking the time to share your thoughts on our company. We appreciate your honest feedback along with the pros and cons you mentioned. Our company values open communication, and we take your advice seriously. We will continue to listen to our employees' feedback and work towards improving our communication channels. Once again, thank you for your honest feedback.

      Great work

      Loan officer
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great community great benefits and great pay

      Cons

      itcan be a bit much sometimes but rewarding

      avatar
      PENNYMAC Response
      now
      Thank you for taking the time to write an honest review of your experience working at Pennymac. Your feedback will be taken into consideration and used as a means for improvement in the future. Thank you for sharing your thoughts and insights with us.

      Toxic as Hell

      Business analyst
      Former employee
      Fort Worth, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      You’ll make a livable wage, great benefits and access to the companies gym.

      Cons

      Extreme highly stressful toxic workplace environment. Management plays favorites and allows certain employees to do things against that are clearly company policies. Communication is supposed to be a thing but you’ll never get clear responses or a response to anything at all when it comes to projects. It feels like a quiet library where all you’re colleagues are just as stressed out and looking for other jobs to the point where you just feel the morale is horrible.

      7
      avatar
      PENNYMAC Response
      now
      We wanted to take the time to respond to your last review. It seems your experience was frustrating and left you with a bad feeling. Although it is not the norm, we understand it was your experience. I would like to encourage you to reach out to us directly employeerelations@pennymac.com so that we can understand more about your situation. Even if we cannot change the past we can influence the future. Growing as a company does not always mean size, it also means growing our ability to provide meaningful benefits, engaging experiences, and impactful leadership. We are continuously evaluating ourselves to improve our impact on our employees, customers, and shareholders. Based on your feedback we missed the mark, if you are willing, please reach out directly to us at employeerelations@pennymac.com so that we can better understand your specific situation and incorporate our feedback into our improvement strategy.

      Don’t do it

      Anonymous employee
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and decent salary

      Cons

      Micro managing, terrible culture, liars

      2
      avatar
      PENNYMAC Response
      now
      Thank you for taking the time to share your thoughts and provide feedback as it helps us to evaluate and improve our work environment for all employees. We appreciate your feedback and we want to invite you to reach out directly to our human resources team at employeerelations@pennymac.com to discuss the policy and how it is executed. We must ensure compliance with state employment laws, however, we want to ensure there is understanding and fairness regarding the daily procedures. Please feel free to reach out to us directly at if you would like to provide more specific feedback or if you would like to connect with one of our human resources team members.