What are perks and other benefits like at Quince?

1. There is a ton of autonomy 2. Weekly all-hands that share updates on company performance with a deep dive into each operating department 3. Relatively new company, which creates a wealth of opportunities and exciting projects to work on 4. Constant category expansion, which creates diversity in strategy and keeps each week feeling new and exciting

1. Like with any startup (or company in growth mode), you'll be expected to handle areas of work that may be scoped outside of your role (not necessarily a con if you value skill building) 2. Projects can be delayed due to eng focus on more critical areas (however, this has been improved significantly since I joined) 3. Remote work and working across time zones may not be for everyone 4. No 401k match at this time, but the compensation and benefits are otherwise generous when compared to other companies of size this and within this industry

Great pay, benefits, overtime opportunities and team

Micromanagement Expectations are constantly changing. Every time you reach a goal, expect to immediately need to do more.

Remote: The greatest perk is the flexibility of 100% remote work. A lot of the other companies I applied to had told me they were remote, only later to say I could only be in my state when I worked, or I couldn't work a few days abroad. Here we are totally remote, which helps when I want to take a mini vacation but don't want to use PTO. Opportunities: Being a startup, there's lots of potential for professional growth. If I'm interested in another department, I just have to ask my manager who would be the best to reach out to, and they will make it happen. It doesn't always turn into something, but at least I get the opportunity. Health Insurance: Insurance is well priced compared to my previous job. There's also a concierge service included that takes care of making sure you can get things covered that weren't initially covered in the benefits. I used it to lower my medication copay and didn't have to do much. Startup: If you have a good idea, it's easy for it to get picked up and started. It doesn't matter if you're a manager or a specialist as long as it makes sense and is implementable. You get more freedom in the ways you can solve problems and make things more efficient.

Shift: In the CS department, we do have to work weekends and holidays. It's the norm in retail, but it'd be nice not to have to all the time or have half shifts more so you didn't have to use PTO. 401K: We don't currently have a match provided, but we were told that that's hopefully coming soon. Startup: There is a constant need to solve problems, which is a part of customer service but even more at a startup. I love to problem solve, so I like it, but if you're not a problem solver or can easily help identify what might become a problem, it will get tiring for you.

Quince has competitive pay with great benefits and bonuses. The people are wonderful and we are all a team! Quince treats their customers AND employees so well, I'm so blessed to be a part of their team!

I don't have any cons to share. I've been a part of Quince for almost 2 years now and the only semi-con is that it can be fast-paced at times, however, I love this aspect as it makes the day go fast and I love a challenge!

Previously working for large brands, Quince is refreshing in that they truly value your suggestions and opinions. Quince encourages new ideas and welcomes them to the table, no matter your management level in the company. You are given much responsibility and visibility of own your channels, which is exciting! Thanks to my manager, I can have honest, candid conversations about my future growth at the company and transparency around important targets for me to hit in order to achieve growth. It is a rare to work for a business where everyone contributes their absolute best — all with the same end goal in mind. It is inspiring to work with such knowledgable and creative people daily at Quince.

Like any startup, growth brings greatness but also challenges. During my past year at Quince, the company has established more touch points to hear firsthand from the employees about what is most important to them — from benefits to onboarding to growth. Many of the most pressing topics have already been put into effect or will be in 2024.

Good Technical Work: Quince offers a platform for engaging and challenging technical work. The projects are intellectually stimulating, providing an environment that fosters professional growth. Free Food: The company provides free meals, which is a fantastic perk. It not only saves costs but also adds to the convenience, allowing employees to focus on work without the hassle of planning or preparing meals. Good Work-Life Balance (Team-dependent): The work-life balance at Quince is generally okay-ish, but it can vary based on the team. Some teams have a more flexible and accommodating culture, making it easier to maintain a healthy balance between work and personal life. Startup Culture: The startup culture at Quince is vibrant and energetic. There's a sense of innovation and agility that is invigorating, with opportunities for employees to make a meaningful impact.

Not Much Perks: While the free food is appreciated, Quince lacks some of the additional perks that are becoming commonplace in the industry. A more transparent approach to discussing potential improvements in employee benefits would contribute to a more positive work environment. Priority Changes Frequently: One of the challenges I've faced is the frequent changes in project priorities. Transparent communication about the reasons behind these shifts and how they align with the company's strategic goals could help employees understand the dynamic nature of the work environment.

None. We don't even get paid on time.

I've worked at plenty of startups before and Quince is the absolute worse. Every aspect of this position is terrible. As a retention specialist we are supposed to get bonuses at the first check of every month and that bonus never comes when it's supposed to and there is never any clear communication on when it can be expected. The bonus structure itself is terrible and from what they expect we don't make enough money. Also the benefits are horrible. The health insurance is laughable and expensive, and you only get 2 paid holidays which are Thanksgiving and Christmas. There is no work life balance. I've never been at a company where the higher ups know of a detrimental problem and do nothing about it because it doesn't directly affect them until Quince. And unless you're dubbed a golden child or apart of an alternative lifestyle, the culture is trash and toxic. They preach promoting from within, but that's also a lie.

Quince has incredible growth outlook, kind employees, and some flexibility provided with a mainly remote environment. You will have opportunity here if you're ambitious and want to build. All levels are hands on and expected to be hands on. If you want to coast, this place isn't for you.

Benefits are lacking due to being a start up. Sounds like the company has plans to add to the value proposition.

It's a fast growing brand with lots of VC backing

The culture at Quince is relentlessly metrics-driven with little regard for the people behind those numbers. Goals and targets are set at near-impossible levels and discussed openly across the team — if you miss, you're put on blast. If you hit, the targets are quietly raised the next month. There is no winning, only surviving. Performance recognition is completely one-sided. Strong results are ignored; any dip — even the day after a major sale event like Black Friday — triggers urgent escalation from leadership. It creates a culture of anxiety rather than motivation. Workload and scope creep are constant. Responsibilities are regularly added to your plate without discussion or acknowledgment. Taking PTO means you're still expected to check in and attend meetings and are made to feel guilty for being unavailable. There is absolutely no work-life balance here! Benefits are minimal. Beyond health insurance and possible equity, there is very little on offer. For a company at this scale and valuation, the overall compensation package does not reflect the workload or expectations placed on employees. Onboarding is nearly nonexistent. You are expected to perform at full capacity almost immediately with minimal ramp time or support, which is difficult in a remote environment. The environment is competitive in an unhealthy way — individual metrics are emphasized over team growth, which breeds distrust rather than collaboration. Last-minute decisions from leadership are the norm, particularly around major promotions and campaigns, consistently forcing late nights and rushed execution. If you thrive under extreme pressure with no safety net, this may work for you. For most people, it is not sustainable.

Loads of opportunities to learn, grow and improve your performance, if you have the drive to do it yourself Benefits are better than to be expected for a still early stage startup Remote makes having a life somewhat easier We’re at the cusp of incredible growth and opportunity, if you’re willing to grind a bit to get there

This is a start-up, and still a relatively new one at that. If you’re not comfortable with rapid change, moving goals and directives that aren’t crystal clear, this isn’t for you and that’s perfectly ok. Like any start-up in the early stages, everything is a gamble. Fortune favors the bold and i’ve found success by getting familiar with things outside my comfort zone in the hopes that it will pay off in the future. If you need hand holding to improve outside of your current role and lane, this may not be the place; but if you’re a self starter, focused on continuous improvement, and can communicate your ideas/suggestions/concerns with upper level management with data or suggested solutions at the ready, then trust and responsibility will come fast and furious.