What are perks and other benefits like at Smart Data Solutions?

Good pay, decent benefits, worked from home.

false sense of urgency. The workload provided is way more than what is possible in a 40 hour work week. Even with a vast increase in company revenue, no one received more than a 3% raise while inflation was at 9%.

There is diversity in the company as it has offshore offices in South Asia.

The new management has changed the salary review process. The process now occurs once a year, resulting in a minimal increase of just a penny per hour. This is disheartening, especially considering the hard work put in throughout the year. While the company is profitable, it seems the benefits are not adequately shared with employees. Additionally, the workload has increased significantly, with individuals expected to handle development, testing, monitoring, and project management as well as customer calls independently.

I have worked for Smart Data for two years and I love it. The work is steady and repetitive. (If you like that, which I do). They are extremely flexible; their HR department is great and so is the management. Someone from the team is always available to answer any questions. Working remote has been a lifesaver for me. The benefits are also very good. I am very happy here and have no intention to leave.

Extra training is difficult to get Pay isn't the greatest

Lenient, not as strict as most places. Originally we did not have benefits, but eventually we got some which were nice. I appreciated that.

Pay is low and raises are rare. Any sort of benefit we receive means no raise for like two years. As inflation is outpacing pay, coworkers are looking for opportunities elsewhere. Moral is pretty low because of this. There is NO opportunity for career growth in this company. Due to OCR (marketed as AI) takes a chunk of the workload now, we are expected to process things that are harder to discern in the same amount of time. So now we have been running into constant teetering of quality and through rate issues. Extra projects we are put on have little or unclear documentation, or there are some odd exceptions not stated anywhere. The constant checking and going back and forth on projects as we run out of work means processing has slowed down, and harder to get back to optimal speed and mentally taxing, but still expected to have the same output. It is a good entry level job, but expect to move on if you want more pay or to advance your career.

Lenient, not as strict as most places. Originally we did not have benefits, but eventually we got some which were nice. I appreciated that.

Pay is low and raises are rare. Any sort of benefit we receive means no raise for like two years. As inflation is outpacing pay, coworkers are looking for opportunities elsewhere. Moral is pretty low because of this. There is NO opportunity for career growth in this company. Due to OCR (marketed as AI) takes a chunk of the workload now, we are expected to process things that are harder to discern in the same amount of time. So now we have been running into constant teetering of quality and through rate issues. Extra projects we are put on have little or unclear documentation, or there are some odd exceptions not stated anywhere. The constant checking and going back and forth on projects as we run out of work means processing has slowed down, and harder to get back to optimal speed and mentally taxing, but still expected to have the same output. It is a good entry level job, but expect to move on if you want more pay or to advance your career.

-Mailroom coworkers are sweet and ethical -Managers inside the mailroom with us were real people, everyone else in management saw us as "the poors", and were phobic of us

- Do you ever get sick or like to get raises you were promised? Well then unfortunately, this is not the company for you! -Management does not see you as human -Policy where you have to give a weeks notice for any days off including any sick days and days off for emergencies. Even the companies top employees were stressing about getting fired for taking necessary sick time off. EVERYONE was getting strikes in the strike system left and right. -This has been the only employer I've ever had to deny me accommodations for chronic conditions causing me pain and fatigue. I requested 2 days of unpaid time off a month to be used as needed for flare ups. After 46 days of "thinking about it" they finally denied my request, stating it was an undue hardship on the company. I should also state that any work you missed on a day here or there could absolutely be made up the next day. This job is not that intense, but management ran around like their hair was on fire if anybody ever needed to call in. And look at the consequences of taking a sick day- literally nothing, your work can be easily caught up the next day. No part of the job falls apart if you were sick for a day. They also failed to cross-train anyone, so some people if they quit, would literally be the only person with the knowledge on how to do their job. This company is so poorly run there are a couple of people that have become integral to the company and they are not having those people train others to do their work if they ever need a day off. If Brenda left, the entire company would crumble. -HR literally ghosted me repeatedly when I asked questions about why I couldn't be accommodated as this has NEVER happened at previous workplaces. They just started ignoring my emails and calls completely because they didn't have a good answer for me. They lawyered up and told me to take it up with their lawyer. I literally had to quit, I was squeezed out of this job due to my disabilities not being accommodated. - Benefits are bad, nobody was on them - Meetings with management about a raise I was promised were repeatedly "forgotten". I never got it by the way. - Extremely poor communication by management. Multiple re-sends of routine emails correcting numerous errors, never getting back to people who rightfully had questions, cancelling meetings last minute with no explanation. - New CEO Shashi Yadiki sucks. Policy after policy was implemented after he started at the company that were focused on taking away work life balance or anything that made us feel human.

-Very helpful and understanding management team -Room to always learn more -very friendly environment -Great benefits

To me there is no cons. I have found my forever job here.