What are perks and other benefits like at Sparklight?

Good benefits, decent leadership (direct supervisor)

Everything else. If you work in a retail location be prepared to work the call center as well it is not localized calls plus chat. The metrics are generalized rather than by area or position type. The pay is horrible (15/hr) and you’re essentially doing what was 3 different positions and departments for no additional pay.

Good Benefits and Paid Time Off

Replaced with 3rd party vendors and AI

Good benefits Free services if you live in area. Tuition reimbursement

Low starting pay. Not great advancement opportunities from this role

Benefits and triton reimbursement for certifications.

Lack of direction, leadership has no communication to the for and expects perfection.

Benefits , time off , discounts

Pay, time between calls, and not always fully staffed

Benefits Hours Working environment Nothing else

Pay Disorganization Merit raises are a joke Overworked Department merger with no additional pay unless you could meet the commission minimums Lead positions are few and far between so you’ll wait forever

Work from home 401k is good.

Salary, benefits, commission, bonus, poor business decisions

Benefits, work/life balance, direct manager

Significant disconnect between upper management and c suite leadership and the day to day realities employees were experiencing , no clear defined career path or advancement opportunities, lack of meaningful compensation growth or raises, lack of support and communication from leadership above the direct manager level. Poor financial decisions that potentially contributed to mass layoffs. Concern regarding the effectiveness of executive leadership, particularly at the COO level.