The 7shifts interview process typically includes an HR screening, hiring manager interview, practical assessment or case study, and final team interviews focused on communication, problem-solving, customer experience, and collaboration skills
Other Customer Service Representative Interview Reviews for 7shifts
I applied through an employee referral. The process took 3 weeks. I interviewed at 7shifts in Sep 2024
Interview
4 step interview process
Audio interview
Video interview
Mock live chat
1hr video interview
In depth questions about experience and goals.
I felt there could be 1 less interview as this application process takes a lot of time and you are expected to study for the mock live chat
Interview questions [1]
Question 1
Many questions about deescalation. Asking for specific examples from your work history.
These people left me hanging after the first round interview. No email , no call, at all. I have enough experience and should have been treated with more respect. The interview was AWKWARD the second guy was very nonchalant and just wasn’t friendly. He didn’t seem the slightest interested in what I was saying…. Needless the say I’m glad they never got back to me.
Interview questions [1]
Question 1
Questions about why I choose to apply to their company
