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      Remote Customer Technical Support Interview

      May 5, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience

      Other Remote Customer Technical Support Interview Reviews for ADT

      Remote Customer Technical Support Interview

      Dec 21, 2024
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      Difficult interview

      Application

      I interviewed at ADT

      Interview

      They asked me to record a video response after taking a very long hypothetical test that took 2 hours. The pay for this position is not worth that at all.

      Interview questions [1]

      Question 1

      They ask me to record a video response
      Answer question
      1

      I applied online. The process took 5 weeks. I interviewed at ADT in Dec 2024

      Interview

      Interviewer told me about the position first, then asked if I had any questions about the role. Then there were multiple interview questions using the STAR method. After that, there was a period to ask the interviewer additional questions.

      Interview questions [3]

      Question 1

      Tell me about a time you dealt with an irate customer.
      Answer question

      Question 2

      Tell me about a time you solved a technical problem that caught you off guard.
      Answer question

      Question 3

      How do you cope with stress?
      Answer question
      1