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      Abnormal AI

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      Senior Customer Success Manager (CSM) Interview

      May 24, 2024
      Anonymous employee
      Zoomvliet
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied through other source. The process took 2 months. I interviewed at Abnormal AI (Zoomvliet) in Jan 2024

      Interview

      The interview process itself was thorough. I appreciated the opportunity to engage in five separate interview sessions, including a mock QBR presentation and a final interview with the Global VP of Customer Success. These interactions were insightful and allowed me to gain a comprehensive understanding of the company. However, after being extended a job offer, I was informed a few days later that the offer was rescinded due to my current tenure. This decision was unexpected and confusing, as my tenure was clearly stated on my resume from the beginning. If tenure in a current job was a critical factor in your hiring criteria, this should have been communicated upfront during the resume review stage. This would have saved both the Abnormal team and I significant time and effort.

      Interview questions [1]

      Question 1

      When would you like to start?
      Answer question
      3